Customer Service Representative - Flanders Veterinary Clinic jobs in United States
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AmeriVet Veterinary Partners · 2 hours ago

Customer Service Representative - Flanders Veterinary Clinic

AmeriVet Veterinary Partners is seeking a highly motivated individual to join their exceptional front desk team at Flanders Veterinary Clinic. The Client Service Representative will provide outstanding client service and patient care, making a positive first impression with clients and their pets.

Financial ServicesHealth Care

Responsibilities

Check-in/out, taking payments, receiving & making calls, paging, faxing, printing, transcribing voicemails, sending emails, scheduling, confirmation calls/texting, cleaning, training and other clerical duties

Qualification

Customer Service SkillsTechnology SkillsCompassionSensitivityInterpersonal SkillsCommunication SkillsMultitaskBasic Math SkillsReliability

Required

Ability to be sensitive to an ill pet, as well as its concerned owner
Ability to provide friendly, efficient service to clients in-person, as well as on the phone. Considerable tact and diplomacy are required
Ability to feel comfortable dealing with clients, patients, staff, and others
Regular attendance and timeliness are essential functions to fulfill the requirements of this position
Ability to operate office technology such as computers, tablets, scanners, fax machines, and copiers
Ability to remain calm during emotional and stressful situations, as well as ability to handle patients on a leash or carrier
Ability to multitask
Ability to manage office operations such as taking messages, scheduling appointments, and maintaining patient files
Efficiently communicate with other staff and clients, both in writing and verbally
Must appropriately read invoices, process payments and deposits
Must possess basic math skills as well as proper handling of cash and checks
Responsibilities include but are not limited to. Check-in/out, taking payments, receiving & making calls, paging, faxing, printing, transcribing voicemails, sending emails, scheduling, confirmation calls/texting, cleaning, training and other clerical duties

Benefits

Paid Time Off
Bonuses
Insurance: health, dental, vision, and disability
401(k) plan with employer match
Generous employee pet discount
Employee Assistance Program
Continuous learning via access to training seminars
Employee appreciation events and activities
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance
Health, dental, vision, life insurance, and mental health resources
Generous paid time off and holidays

Company

AmeriVet Veterinary Partners

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AmeriVet Veterinary Partners is a group of veterinary practices who have joined forces with a focus on growth and profitability.

Funding

Current Stage
Late Stage
Total Funding
unknown
2022-03-07Acquired
2019-06-16Private Equity

Leadership Team

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Orin Litman
Board Member
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Company data provided by crunchbase