Amazon · 7 hours ago
Senior Manager, Delivery Transformation, AWS Professional Services
New York, New York, USA
Full-time
Onsite
Senior Level, Lead/Staff
$201K/yr - $272K/yr
10+ years expAmazon Web Services (AWS) is transforming customer value delivery, and they are seeking a Senior Manager, Delivery Transformation to pioneer next-generation professional services. This role involves overseeing a high-impact team to enhance customer experiences and improve operational efficiency through AI and automation.
Artificial Intelligence (AI)DeliveryE-CommerceFoundational AIRetail
Responsibilities
Drive strategic vision for AI-enabled transformation across global delivery processes
Identify and implement process optimization, automation, and AI integration opportunities
Develop AI-powered tools that augment delivery capabilities with cross-functional teams
Establish metrics and analyze data to measure transformation effectiveness
Lead and mentor a high-performing team of delivery transformation experts
Present transformation roadmaps and results to executive leadership
Build partnerships across AWS to align transformation with organizational priorities
Drive continuous improvement through data-driven analysis and feedback loops
Influence strategic direction of global delivery capabilities and methodologies
Enhance service quality through streamlined delivery workflows
Qualification
Required
Bachelor's degree in Computer Science, Math, or a related field
10+ years of IT and/or Management Consulting experience
5+ years of senior leadership experience
Experience with AI/ML technologies
Experience coordinating and leading large-scale Digital or Global IT Transformation initiatives
Preferred
Experience with AWS, Azure, or Google Cloud technology
Experience in project management including resource planning, managing schedules, reporting project status and prioritizing tasks
Experience managing P&L
Experience building and cultivating relationships with internal and external stakeholders
Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent
Advanced technology degree or AWS Professional level certifications (e.g., Solutions Architect Professional, DevOps Engineer Professional) preferred
Sales and negotiation skills for opportunity capture and proposal development
Benefits
Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
401(k) matching
Paid time off
Parental leave
Company
Amazon
Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.
10001+ employees
H1B Sponsorship
Amazon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22803)
2024 (21175)
2023 (19057)
2022 (24088)
2021 (12233)
2020 (14881)
Funding
Current Stage
Public CompanyTotal Funding
$8.11BKey Investors
AmazonKleiner Perkins
2023-01-03Post Ipo Debt· $8B
2001-07-24Post Ipo Equity· $100M
1997-05-15IPO
Leadership Team
Douglas J. Herrington
CEO, Worldwide Amazon Stores
Werner Vogels
VP & CTO
Recent News
2026-01-23
2026-01-23
Company data provided by crunchbase