DCI Solutions · 8 hours ago
Business Analyst
Aberdeen Proving Ground, MD
Full-time
Hybrid
Mid Level
$70K/yr - $90K/yr
3+ years expDCI Solutions is seeking a Business Analyst who will bridge business needs and technical solutions within the ServiceNow platform. The role involves gathering requirements, designing workflows, and ensuring solutions align with business objectives through testing and documentation.
ConsultingCyber SecuritySoftware Engineering
Responsibilities
Collaborate with users and stakeholders to elicit, analyze, and document business needs for new features or enhancements
Map existing processes and design optimized workflows within ServiceNow, focusing on automation and efficiency
Translate requirements into user stories, functional specifications, and process flows for development teams
Participate in testing (UAT), create test cases, and ensure delivered solutions meet quality standards
Act as the primary communicator between business stakeholders and technical teams
Assist with user training and documentation
Qualification
Required
Several years in Business Analysis, with specific experience in ServiceNow projects
Solid understanding of the ServiceNow platform, its capabilities, and core modules
Familiarity with Agile/Scrum
User Story writing, Process Mapping, Flow Designer, basic scripting (JavaScript), integration concepts
ServiceNow: 1 year (Required)
Preferred
Centers for Medicare and Medicare Services: 2 years (Preferred)
ITIL Foundation
ServiceNow Certified System Administrator/Business Analyst
Company
DCI Solutions
DCI Solutions provides engineering and program management consulting services to government agencies.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Jonathan Mullin
Chief Technology Officer
Gina L. Jalbert
Chief Financial Officer
Company data provided by crunchbase