Suncoast Skin Solutions · 22 hours ago
Front Administration - Ocala
Ocala, Florida
Full-time
Onsite
Entry Level
1+ years expSuncoast Skin Solutions Inc. is seeking a Front Desk Administration professional to serve patients by greeting and assisting them, while ensuring efficient entry into the office. The role includes supporting administrative functions to provide excellent patient care and quality customer service.
Health CareLaserMedical
Responsibilities
Greets all patients in a professional, friendly manner
Answers phones within a maximum of 3 rings; schedule appointments
Verifies and scans insurance cards and driver’s license
Hands out appropriate literature and information forms to be filled out by the patient; checks for accuracy and completion
Reviews patient benefits and eligibility at check-in and check-out
Enters accurate patient demographic and financial information
Runs insurance eligibility to ensure active and if a referral/auth is needed
Obtains referrals/authorizations if required by insurance prior to the patient being seen
Collects appropriate payments and balances owed by patients
Enters charges and payments into billing system
Scans encounters/clinical/op-notes into the system
Schedules follow up appointments
Works no show, cancellation and recall reports
Ensures full utilization of the Provider’s schedules
Balances out end of day business (cash/check/cc) with encounter forms
Generates daily batch reconciliation to be reviewed by Manager/Accounting
Serves as back-up for check-in and check out
Ensures a neat/tidy waiting room
Demonstrates initiative and responsibility
Able to perform repetitive tasks without loss of focus
Adheres to ethical principles
Time Management
Adapts to change
Attends all team meetings and mandatory in-service training/education
Basic computer skills/ Type minimum 45wpm
Recognizes and respects cultural diversity
Adapts communication to individual’s ability to understand
Uses professional, pleasant telephone etiquette
Uses medical terminology appropriately
Treats all patients and co-workers with compassion, empathy, and mutual respect
Projects a professional manner and image
Consistent attendance and punctuality/ Adherence to time clock procedures
Maintains confidentiality and documents accurately
Uses appropriate guidelines for releasing patient information
Practices within the scope of education, training and personal capabilities
Conducts self in accordance with Suncoast’s Employee Handbook
Maintains awareness of federal and state health care legislation and regulations; OSHA, HIPAA, and CLIA
Efficiency
Attention to details
Organized
Punctual
Takes initiative, proactive
Team Player
Honesty/Integrity
Flexible
Calm under pressure
“A Doer”, persistence
Problem solver, Strategic thinking, Creativity
Analytical skills
Clear and concise communication/Listening skills
Quick Learner, Intelligence
Follow through on commitments
Enthusiastic, Friendly, Positive attitude
Openness to advice and constructive criticism
Strong work ethic
Prolonged Sitting/Standing/Walking
Occasional travel
Multitasking
Repetitive head, neck, hands wrists and arm motion/rotation
Extensive reading, writing, typing required
Lifting to 25lbs
Frequent use of office administrative equipment
Qualification
Required
High school diploma
Knowledgeable in computer programs
Excellent verbal communication skills
Clinical terminology
Preferred
Experience in a clinical administrative and customer service field (minimum of 1 year)
Company
Suncoast Skin Solutions
Suncoast Skin Solutions provide comprehensive medical and surgical dermatological care
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Joseph McElroy, CPA
Chief Financial Officer
David Botty
Chief Operating Officer
Company data provided by crunchbase