Stryker · 5 hours ago
Device Management Specialist – Milwaukee, WI
Stryker Corporation is a leading medical technology company, and they are seeking a Device Management Specialist. The role involves providing clinical support for Stryker Communications equipment, coordinating with IT and OR management, and educating healthcare personnel on new products.
BiotechnologyHealth CareLife ScienceMedicalMedical Device
Responsibilities
Provides clinical support by managing all relevant Stryker Communications equipment across multiple facilities within a health system
Provides OR Support for Studio 3 and DataMediatOR
Coordinates and assists IT and OR management for future Studio 3 and DataMediatOR implementation and go-live
Communicate and implement training/education plans with existing customers
Assist with opening and closing of troubleshooting tickets
Act as a liaison for other end users, IT and Stryker
Attend weekly calls and assist the project managers, sales representatives, and other associated business units
Anticipates related device and support needs of the hospital facility
Is responsible for trouble-shooting and maintaining Stryker equipment and related devices
Works with surgeons, O.R. personnel, biomedical, IT and all other related personnel
Provide physicians and OR personnel with education on new and current products
Must be able to accurately and honestly record and report data metrics related to all specific job functions on a monthly basis
Responsible for maintaining up-to-date account information to ensure continuous high levels of service at the account
Analyze and resolve both routine and non-routine product issues expediently using independent judgment
The ability to provide on-call services, as required, by the medical facility within designated territory
Adheres to all Stryker and medical facility policies, standards and procedures
Qualification
Required
Bachelor's Degree, Associate's Degree or equivalent certifications preferred
Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects
Ability to remain standing and/or walking for an extended period of time
Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential
Excellent time management skills with ability to use independent judgment and critical thinking effectively
Must be able to explain and generate detailed guidelines and procedures
Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility
Adhere to (HIPAA) and other related patient confidentiality policies and procedures
Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity
Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.)
Must have basic knowledge of video signal forms, ex. DVI, SVID, SDI, VGA, Fiber, etc
Excellent analytical skills
Excellent interpersonal skills
Excellent equipment problem-solving skills
Overnight travel required: 10%
Preferred
Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques preferred
Company
Stryker
Stryker is a medical technology company that offers products and services in orthopaedics.
H1B Sponsorship
Stryker has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (76)
2023 (63)
2022 (78)
2021 (57)
2020 (77)
Funding
Current Stage
Public CompanyTotal Funding
unknown1990-01-02IPO
Recent News
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2025-02-11
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