Content Designer jobs in United States
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RBC · 3 hours ago

Content Designer

positionJersey City, New Jersey, United States of America
timeFull-time
remoteOnsite
seniorityEntry Level
money$95K/yr - $105K/yr
date1+ years exp

RBC is a leading financial institution seeking a Content Designer to join their Product Design team. The role focuses on enhancing the digital experience for clients using RBC Clear™, and involves collaboration with design and product teams to craft effective content for complex cash management workflows.

BankingFinancial ServicesWealth Management

Responsibilities

Work alongside designers and product managers to craft content that helps clients navigate complex cash management workflows with confidence
Use expertise to ensure content aligns with user experience principles and business objectives
Develop solutions to complex problems by collaborating with and presenting ideas to cross-functional teams that differentiate solutions in the market
Make recommendations about defined problems that impact project outcomes
Support decision-making with data-informed rationale, for problems that impact project and business outcomes
Use the principles of Content Design to guide and inform clients, providing them with the information and understanding they need
Maintain relationships with Legal, Compliance, and Risk stakeholders to integrate governance requirements into content while maintaining client empathy and focus
Follow established Style Guide standards to maintain consistency, while identifying opportunities to evolve and align the language
Ensure all content meets the requirements of accessibility and inclusive design

Qualification

Content DesignDigital platforms writingUser experience principlesCopywritingCommunication of complex ideasOrganizational skillsCustomer ServiceCollaborationAdaptabilityCritical ThinkingDetail-Oriented

Required

Bachelor's degree in a related field
1+ years of experience writing for digital platforms
Portfolio or writing samples
Strong verbal and copywriting skills
Strong organizational skills
Technical understanding of Content Design practice theory and tools
Working knowledge of Content Design methodologies
Experience communicating complex ideas in a format that makes them easy to understand
Ability to clearly articulate design decisions to all project members and stakeholders
Understanding of the user needs and successful outcomes
Ability to operate in a fluid, rapidly changing environment
Ability to thrive in collaborative, cross-functional environments

Preferred

Working knowledge of financial and business domain practices
Experience with Confluence, Jira, Microsoft Office suite
Experience with design, communication and collaboration tools, including Figma and Mural
Experience in technical or functional writing

Benefits

Discretionary bonus
401(k) program with company-matching contributions
Health, dental, vision, life and disability insurance
Paid time-off plan

Company

RBC

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Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.
dateFounded in 1864
location
Toronto, Ontario, CAN
people-size10001+ employees
web-link
https://www.rbc.com

Funding

Current Stage
Public Company
Total Funding
$16.3B
2025-10-30Post Ipo Debt· $5B
2025-09-15Post Ipo Debt· $1.35B
2025-07-10Post Ipo Debt· $177.74M

Leadership Team

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Graeme Hepworth
Chief Risk Officer
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Kelly Bradley
Chief Human Resources Officer
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