UCLA Health · 6 hours ago
Administrative Assistant II - Westwood PTU
Los Angeles, CA
Full-time
Onsite
Mid LevelUCLA Health is seeking an Administrative Assistant III to support scheduling and confirming patients for procedural cases. This role requires strong communication and problem-solving skills to enhance customer satisfaction and involves maintaining office supplies and documents.
Hospital & Health Care
Responsibilities
Supporting all aspects of support related to scheduling and confirming patients for upcoming procedural cases across multiple UCLA Health venues
Working within an interdependent team structure
Using strong communication and problem solving skills to maximize customer satisfaction for patients, physicians, nurses, and administrative colleagues
Achieving quality and productivity standards in designated performance metrics
Ordering and maintaining an adequate amount of office supplies for the department
Scanning, archiving and maintaining all necessary department forms and documents
Being ready to produce documents at a moment’s notice
Qualification
Required
Outstanding customer service skills
Excellent communication skills, either over the phone and in writing
Experience in organizing workflow in order to accomplish established objectives
Strong organizational and time management skills
Ability to work as part of team and establish cooperative working relationships with administrators, physician, peers, and the public
The ability to maintain a professional demeanor at all times
Knowledge of Medical terminology
Knowledge of CPT and ICD-9 coding
Demonstrated ability to independently solve complex problems
Company
UCLA Health
For more than half a century, UCLA Health has provided the best in healthcare and the latest in medical technology to the people of Los Angeles and throughout the world.
Founded in 1955
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Alexis Sexton
Chief Financial Officer, Semel Institute
Andrew Titus
Chief Financial Officer - Department of Family Medicine
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