Liberty Mutual Insurance · 14 hours ago
Workers Compensation Claims Specialist, South Region
Albuquerque, NM
Full-time
Hybrid
Entry, Mid LevelLiberty Mutual Insurance is a company that fosters collaboration and innovation in a hybrid work environment. The Workers Compensation Claims Specialist will conduct thorough investigations of claims, evaluate losses, negotiate settlements, and provide service to policyholders on commercial accounts, all while participating in a comprehensive training program.
FinanceFinancial ServicesInsurance
Responsibilities
Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (injured workers, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly
Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources
Manages an inventory of worker’s compensation claims, evaluates compensability/liability and losses, and negotiates settlements within prescribed limits
Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols
Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action
Responsible for review, analysis, and disposition of assigned claims within authority limits and state compliance
Updates file, strategizes and executes plans to mitigate exposure and increase disposal
Qualification
Required
Effective interpersonal, analytical and negotiation abilities required
Ability to provide information in a clear, concise manner with an appropriate level of detail
Demonstrated ability to build and maintain effective relationships
Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
Knowledge of legal liability, insurance coverage and medical terminology are helpful, but not mandatory
Licensing may be required in some states
Preferred
Demonstrated success in a customer service/retail environment
Benefits
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
Founded in 1912
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
Recent News
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