Watermelon Swim · 1 day ago
PT Customer Service Representatives - Back of House
Watermelon Swim is a company focused on safety and community, seeking Back-of-House Customer Service Representatives to support their operations. The role involves providing exceptional customer support and ensuring a seamless client experience through various communication channels.
Health Wellness & Fitness
Responsibilities
Provide exceptional customer support through phone, email, and internal systems
Assist clients with scheduling, account questions, and general inquiries
Collaborate with the team to ensure accurate information flow and a seamless client experience
Support Front Desk team as needed
Qualification
Required
Organized, dependable, and friendly individuals with a service-oriented mindset
Previous customer service or administrative experience (behind-the-scenes support preferred)
Strong written and verbal communication skills
Comfort working with multi-line phone systems, databases, and Microsoft Office (Outlook, Word)
Ability to manage multiple tasks in a fast-paced environment while staying calm and professional
Must be at least 18 years old
Benefits
Consistent part-time schedule.
Opportunities for professional development and growth.
A positive, supportive, and fun work environment.