AROOSTOOK MENTAL HEALTH SERVICES, INC · 7 hours ago
Program Director for Crisis Services
Ellsworth, ME
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expAroostook Mental Health Services, Inc. is seeking a Program Director for Crisis Services to provide strategic leadership and operational oversight for crisis intervention programs. The role involves ensuring high-quality crisis response services and fostering partnerships across departments and community stakeholders.
CommunitiesHealth CareMental HealthNon ProfitTherapeutics
Responsibilities
Lead the design, implementation, and continuous improvement of crisis programs aligned with organizational mission and strategic priorities
Collaborate with the Senior Leadership Team to support strategic planning, operational decision-making, and long-range program development
Translate strategic goals into measurable program plans and performance benchmarks
Identify opportunities for innovation, expansion, and program enhancements
Partner with Finance, Human Resources, Billing, Quality, and Marketing teams to ensure cohesive, compliant, and efficient service delivery
Participate in organization-wide initiatives, including strategic planning, budgeting, and policy development
Represent programmatic priorities in senior leadership discussions
Lead, mentor, and supervise Program Managers and program staff
Foster a culture of accountability, inclusion, continuous improvement, and professional development
Provide oversight of recruitment, onboarding, training, performance management, and succession planning
Conduct performance evaluations and provide coaching to promote staff growth and excellence
Develop and oversee key performance indicators (KPIs) and program metrics
Ensure effective systems for tracking service utilization, outputs, outcomes, and program impact
Analyze data to inform continuous quality improvement and operational decision-making
Prepare programmatic reports for leadership, funders, and governing boards
Develop and manage program budgets in collaboration with Finance
Monitor expenditures to ensure cost-effective and responsible fiscal stewardship
Identify and prioritize staffing, technology, training, and operational resource needs
Serve as a public-facing representative of crisis programs
Build and maintain collaborative relationships with funders, community partners, and regulatory agencies
Represent the organization at conferences, coalitions, and public forums
Ensure compliance with all regulatory, accreditation, contractual, and grant requirements
Identify operational risks and implement mitigation strategies
Collaborate with Quality, HR, and legal partners to maintain compliance and reduce liability
Assess community needs using population data, demographic trends, and service utilization metrics
Recommend and assist in securing funding through grants, contracts, and RFP responses
Participate in agency administrative on-call rotation
Maintain strict confidentiality of client and organizational information
Promote a welcoming, trauma-informed environment
Uphold all organizational policies, safety standards, and professional ethics
Work collaboratively within a multidisciplinary leadership team
Demonstrate flexibility, adaptability, and strong problem-solving skills
Qualification
Required
This position requires a master's degree in social work, psychology, or counseling and 5 years of experience in mental health services, crisis intervention, or residential care
Demonstrated supervisory, leadership, administrative, program, and community development experience is also required
Active licensure in the State of Maine as an LCSW, LCPC, LMSW-CC, or LCPC-C is required
Preferred
Prior leadership or management experience in a similar setting is preferred
Company
AROOSTOOK MENTAL HEALTH SERVICES, INC
AMHC is a Certified Community Behavioral Health Clinic (CCBHC) offering integrated mental health and substance use treatment services that empower individuals to recover and enhance their overall quality of life.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2014-01-01Series Unknown
Recent News
Keiretsu
2024-10-30
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