CVS Health · 5 hours ago
Analyst, Patient Relations
NY - Bronx
Full-time
Onsite
New Grad, Entry Level
$21.10/hr - $49.08/hrCVS Health is dedicated to building a world of health around every individual. The Analyst, Patient Relations role involves assisting patients with navigating insurance options, advocating for them, and providing high-touch assistance to enhance their healthcare experience.
Health CareMedicalPharmaceuticalRetailSales
No H1B
Responsibilities
Learn the ins and outs of Medicare and use knowledge to assist patients with navigating insurance issues
Serve as an internal resource in the clinic on insurance questions for physicians and staff
Assist patients in navigating the healthcare system, help patients resolve medical bills inside and outside of Oak Street Health (advocate for the patient)
Gain the trust of Oak Street Health patients in an effort to properly advise them in their healthcare coverage
Manage the welcome visit and orientation process for new Oak Street Health patients
Assist patients with applying for public benefits, such as Public Aid, free phones, and Extra Help for prescription drugs
Support the clinic management team on operational activities as needed, including scheduling and billing
Provide exceptional customer service
Foster patient engagement through the design and execution of events, including center tours
Other duties as assigned
Qualification
Required
A problem-solving orientation and a flexible and positive attitude
An eagerness to help us build and refine our operating model
Experience with and a supportive attitude toward our patient population of older adults
Familiarity with relevant patient population
Proficient PC skills
Access to reliable transportation, as this person will need to work in various centers
US work authorization
Someone who embodies being 'Oaky'
Preferred
Sales background preferred, but not required
Community health experience preferred
Bachelor degree preferred, or equivalent experience
Fluency in Spanish is a plus but not required
Experience working in senior assisted living, nursing, or supportive living buildings is a plus
None
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
Founded in 1963
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
The Motley Fool
2026-01-22
bloomberglaw.com
2026-01-22
Company data provided by crunchbase