Customer Service Representative jobs in United States
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Vertisystem (A MOURI Tech Company) · 11 hours ago

Customer Service Representative

positionUnited States
timeContract
remoteRemote
seniorityMid Level
money$15/hr - $16/hr

Vertisystem, a MOURI Tech Company, is seeking a Customer Renewal Executive responsible for delivering end-to-end renewal execution. The role involves negotiating commercial terms with customers and driving incremental revenue while working closely with the Customer Success Managers and the extended account team.

Cloud ComputingInformation TechnologyStaffing Agency
Hiring Manager
Azhar Khan
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Responsibilities

Provide end-to-end renewal execution support; maintain knowledge of commercial negotiation, product portfolio and entitlement metrics, and support on transactional steps related to renewals and replacements
Leverage internal Client networks to navigate cross-functionally and regionally
Possess knowledge of SAP Cloud Terms and Conditions
Understand and deploy negotiation methods that are mutually beneficial to client and the customer
Knowledgeable in commercial metrics and forecasting principles

Qualification

Commercial negotiationCustomer relationship managementSAP Cloud knowledgeRevenue management principlesForecasting principlesCommunication skillsOrganizational skills

Required

Experience in a customer facing role with ability to influence different stakeholders using strong relationship and communication skills
Commercial negotiation experience with a proven record to meet or exceed renewal revenue goals
Ability to work through multiple SAP commercial software systems
Proven ability to organize and prioritize tasks while being process oriented
Communicate clearly both orally and in written form and proven ability to build strong relationships
Bachelor's Degree or equivalent comparable experience

Preferred

Knowledge of SAP Cloud Terms and Conditions
Knowledgeable in commercial metrics and forecasting principles

Company

Vertisystem (A MOURI Tech Company)

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Vertisystem, now part of Mouri Tech Company, is a leading provider of Cloud Technology and Staffing solutions.
dateFounded in 2007
location
Fremont, California, USA
people-size201-500 employees
web-link
https://vertisystem.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2024-06-10Acquired

Leadership Team

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Rakesh Sadhwani
CEO and President
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Company data provided by crunchbase