DeVivo Bus Sales · 1 day ago
Service Advisor
New Britain, CT
Full-time
Onsite
Entry, Mid Level
2+ years expDeVivo Bus Sales is a trusted source for complete school and commercial transportation solutions. They are seeking a Service Advisor to initiate vehicle services and repairs, maintain customer communication, and ensure a clean and safe work environment.
AutomotiveCustomer ServiceMechanical EngineeringRetail
Responsibilities
Greet customers at service counter
Answer customer calls and coordinate getting their work into the shop
Keep customers informed on work progress and estimated completion date
Generate repair orders
Write job estimates
Work with service manager to schedule jobs for technicians
Generate billing statement for customers
Maintain a clean and safe work environment
Qualification
Required
2 years' experience in a service adviser/service writer role in a mechanical shop working with bus & medium and heavy-duty trucks/trailers
Knowledge of heavy-duty bus & truck operating systems
Estimate writing experience
Ability to clearly communicate verbally and in writing with customers, employees and management
Good computer, Microsoft Outlook and internet skills
Strong work ethic and a commitment to work extra hours as needed
Valid driver's license
Preferred
Experience with Procede dealer management software is a plus
Benefits
Medical & dental insurance
Life insurance
401k plan with company match
Paid time off
Paid vacation days
Uniform & boot program
Paid training
Certification reimbursement
Overtime
Room for advancement – we promote from within
Employee referral bonus program
Company
DeVivo Bus Sales
DeVivo Bus Sales is a bus dealer that provides school bus sales, commercial vehicle sales, and fleet repair services.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase