Tecovas · 3 hours ago
Team Lead
Knoxville, TN
Full-time
Onsite
Entry, Mid Level
2+ years expTecovas is passionate about offering an incredible customer experience for first-time boot buyers and western enthusiasts alike! They are looking for a talented Part-Time Team Lead to contribute to a profitable and customer-centric environment through team development and management of store operations.
Direct SalesE-CommerceFashion
Responsibilities
Supports the Store Manager in recruiting, hiring, and retaining top talent
Supports the Store Manager in creating and maintaining a succession strategy
Foster a culture of strong communication and teamwork in order to ensure a seamless balance between operational, visual and customer priorities
Administers performance appraisals, sets goals and conducts consistent touch-bases with direct reports
Cultivates an environment of genuine customer connection
Demonstrates extraordinary service and acts as a brand ambassador reflective of the company values
Facilitates an energized pace, positive service environment and team development
Delivers high-quality product services with attention to detail - such as branding, debossing, boot stretching, brim shaping, and boot shines - to ensure a premium customer experience
Understands an OMNI Channel business - implements processes and utilizes tools to better service the customer
Facilitates the sharing of product knowledge
Upholds stock-to-sales processes, presentation standards, and manages product placement
Maintains an effective store structure, floor plan, and appropriate fixture usage
Upholds and ensures compliance with shipments, transfers and restock standards
Adheres to and develops awareness around internal and external Loss Prevention procedures
Set clear objectives and expectations to drive a consistent store experience and ensure excellent operational and visual standards
Encourage and demonstrate adaptability; positively effecting change and enabling the team to successfully execute a shared vision
Qualification
Required
2+ years Retail Management experience
Must be available to work 15-20 hours per week
Exceptional leadership, selling, and customer service skills
Strong merchant skills and a history of delivering financial results
Proven record of hiring and developing great talent
Experienced in coaching, counseling & conflict resolution
Independent, proactive, results-driven work ethic
Utmost character, honesty, and transparency
High School Diploma required
Must be at least 18 years of age or older
Continually able to stand/walk for extended periods of time, and be able to reach overhead, bend, squat, and kneel as you organize and stock inventory
Ability to deliver excellent customer service while implementing loss prevention practices
Able to lift up to 30lbs regularly and perform store maintenance tasks
Must have reliable transportation
Must be available to work weekends (Friday, Saturday and Sunday), evenings and holidays as needed
Preferred
College Degree preferred
Benefits
Competitive hourly compensation + incentives
Free boots and generous employee discount
Company
Tecovas
Tecovas is a direct-to-consumer western-wear company that sells cowboy boots.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$115.4MKey Investors
ElephantPlus CapitalYETI Capital
2025-07-10Series Unknown· $10M
2022-01-12Series C· $56M
2020-02-25Series B· $15M
Leadership Team
David Lafitte
Chief Executive Officer
Kevin Harwood
Chief Technology Officer
Recent News
2026-01-07
Company data provided by crunchbase