Appeal Operations Specialist jobs in United States
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Block · 6 hours ago

Appeal Operations Specialist

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
money$36.68/hr - $55.05/hr
date3+ years exp

Block is a company that aims to redefine the world’s relationship with money through innovative financial products. The Appeal Operations Specialist will support the Cash App Global Appeals program by conducting reviews of customer relationships to identify potential prohibited activities and assess opportunities for reinstatement.

Financial Services
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H1B Sponsor Likelynote

Responsibilities

Verify customer information and conduct enhanced due diligence reviews as part of Block’s policies
Stay abreast of regulatory updates and/or new requirements and understand overall impact to day to day work
Contribute to projects optimizing the regulatory program and operation team's processes
Work in collaboration with Support, Risk, and other operations teams within Block

Qualification

BSA/AML experienceFraud investigation skillsTransaction analysisPublic record researchDatabase tools proficiencyCommunication skillsRegulatory knowledgeProject optimizationHigh-risk activity experienceIndustry certificationsTeam collaboration

Required

3+ years experience in BSA/AML or Fraud related work, preferably in the payments space
Strong investigative skills, including familiarity with public record research and database tools
Demonstrated transaction analysis skills that apply across numerous financial products in complex scenarios
Ability to present and communicate findings via written and verbal communication to team members and team leads

Preferred

Proven working experience with high-risk activity, particularly related to OCSE/CSAM
Relevant industry certifications (CAMS, CFE, CFCS)

Benefits

Remote work
Medical insurance
Flexible time off
Retirement savings plans
Modern family planning

Company

Block

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Block is one company built from many blocks, all united by the same purpose of economic empowerment.
dateFounded in 1990
location
Oakland, California, US
people-size10001+ employees
web-link
https://block.xyz/

H1B Sponsorship

Block has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (257)
2024 (253)
2023 (260)
2022 (297)

Funding

Current Stage
Late Stage

Leadership Team

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Amrita Ahuja
Chief Financial Officer
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Lookman Olusanya
CFO, Square
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Company data provided by crunchbase