Liberty Mutual Insurance · 14 hours ago
Workers Compensation Claims Specialist, Northeast Region
Westborough, MA
Full-time
Hybrid
Entry, Mid Level
$57K/yr - $101K/yr
1+ years expLiberty Mutual Insurance is seeking a Workers Compensation Claims Specialist to manage an assigned caseload of routine to moderately complex claims. The role involves evaluating claims, determining liability, and negotiating settlements while providing exceptional service to customers.
FinanceFinancial ServicesInsurance
Responsibilities
Manages an inventory of claims to evaluate compensability/liability
Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources
Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages
Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate
Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims
Performs other duties as assigned
Qualification
Required
Proven interpersonal, analytical and negotiation abilities required
Ability to provide information in a clear, concise manner, ability to build effective relationships
Bachelor`s degree or equivalent in addition to 1-year claims handling experience
Knowledge of legal liability, insurance coverage and medical terminology preferred
Licensing may be required in some states
Preferred
Knowledge of legal liability, insurance coverage and medical terminology preferred
Benefits
Comprehensive benefits
Workplace flexibility
Professional development opportunities
Opportunities provided through our Employee Resource Groups
Company
Liberty Mutual Insurance
Liberty Mutual Insurance provides a broad range of insurance products and services.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$886.84M2025-09-17Debt Financing· $886.84M
Leadership Team
Julie Haase
EVP and Chief Financial Officer, Liberty Mutual Insurance
Joann Gomez
Division Vice President, Risk Management - West Zone
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