Care Dimensions · 4 hours ago
Manager of Development Operations
Care Dimensions is dedicated to providing compassionate care to patients facing serious illness. They are seeking a Manager of Development Operations to optimize donor CRM systems and ensure the integrity of fundraising processes while leading a team of Development Associates.
Health Care
Responsibilities
Own and optimize our donor CRM, ensuring data integrity, reporting excellence, and continuous improvement
Oversee gift processing, donor acknowledgements, tax statements, and tribute giving with precision and care
Partner closely with Finance to manage reconciliations, restricted fund tracking, and audit readiness
Provide operational leadership for fundraising events, online giving platforms, and donor communications
Supervise, mentor, and develop two Development Associates, fostering a collaborative and high-performing team
Qualification
Required
4–7 years of experience in development operations, nonprofit finance, or database management
Proven experience managing CRMs (Raiser's Edge, Salesforce NPSP, Bloomerang, or similar)
Strong understanding of gift processing, reconciliation, and nonprofit financial controls
Demonstrated success leading and developing staff
Exceptional attention to detail, confidentiality, and cross-functional collaboration
Benefits
Employer-sponsored health insurance
Paid time-off
Tuition reimbursement
Student loan paydown
Supplemental insurance options
Generous earned time (vacation days) program
Scholarship programs
Two retirement plans
Medical/dental/vision/life/disability insurance