Collabera · 18 hours ago
Administrative Assistant
United States
Contract
Remote
New Grad, Entry Level
$15/hr - $16.57/hrCollabera is seeking a Customer Service Specialist to support end-to-end renewal execution. The role involves influencing stakeholders, managing commercial negotiations, and providing comprehensive support for customer renewals.
ConsultingInformation ServicesInformation Technology
Hiring Manager
Mradul Khampariya
Responsibilities
Provide end-to-end renewal execution support; maintain knowledge of commercial negotiation, product portfolio and entitlement metrics, and support on transactional steps related to renewals and replacements
Leverage internal networks to navigate cross-functionally and regionally
Possess knowledge of Cloud Terms and Conditions
Understand and deploy negotiation methods that are mutually beneficial to and the customer
Knowledgeable in commercial metrics and forecasting principles
Qualification
Required
ENG proficiency
EN, SPANISH/PORTUGUESE fluency
Experience in a customer-facing role with the ability to influence diverse stakeholders through strong relationships and communication skills
Commercial negotiation experience with a proven record to meet or exceed renewal revenue goals
Ability to work through multiple commercial software systems
Proven ability to organize and prioritize tasks while being process-oriented
Communicate clearly both orally and in written form, and proven ability to build strong relationships
Provide end-to-end renewal execution support; maintain knowledge of commercial negotiation, product portfolio and entitlement metrics, and support on transactional steps related to renewals and replacements
Leverage internal networks to navigate cross-functionally and regionally
Possess knowledge of Cloud Terms and Conditions
Understand and deploy negotiation methods that are mutually beneficial to and the customer
Knowledgeable in commercial metrics and forecasting principles
Bachelor's Degree or equivalent comparable experience
Benefits
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Life insurance
Long-term disability insurance
Short-term disability insurance
Paid parking/public transportation
Paid time
Paid sick and safe time
Hours of paid vacation time
Weeks of paid parental leave
Paid holidays annually - AS Applicable
Company
Collabera
Collabera is an end-to-end information technology services and solutions provider helping clients align their business and IT strategies.
Founded in 1991
10001+ employees
H1B Sponsorship
Collabera has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (93)
2023 (120)
2022 (186)
2021 (180)
2020 (146)
Funding
Current Stage
Late StageTotal Funding
$30M2006-05-04Series Unknown· $30M
Leadership Team
Lalit Sharma
CFO
Michael H. Abraham
Chief Financial Officer
Recent News
2024-04-09
2023-01-20
2022-04-19
Company data provided by crunchbase