Bolt Insight · 13 hours ago
Client Development Director - United States
Wilmington, NC
Full-time
Hybrid
Director/Executive
10+ years expBolt Insight is a UK-based, fast-growing, digital-first market research company transforming how brands connect with consumers. The Client Development Director will lead and grow strategic client relationships across the United States, driving revenue growth and ensuring delivery excellence across enterprise and mid-market accounts.
Market Research
Responsibilities
Serve as the primary point of contact for key US client accounts
Develop and grow relationships with existing, new, and prospective clients to expand logos and revenue
Lead client meetings, presentations, and commercial discussions to build long-term partnerships
Partner closely with clients to understand their long-term business objectives and translate them into strategic research initiatives
Identify opportunities for upselling, cross-selling, and account expansion
Translate client briefs into actionable research plans and insight-led recommendations
Track performance against revenue and growth targets
Contribute to proposals, RFPs, and commercial strategy
Lead and inspire the Client / Business Development team, working closely with Research, Operations, and Product teams
Mentor and support junior team members, fostering a high-performance and collaborative culture
Monitor client satisfaction through regular touchpoints and feedback
Proactively address issues and ensure consistently high-quality project delivery
Collaborate closely with internal teams to deliver impactful insights and solutions
Oversee contract negotiations, renewals, and commercial agreements
Ensure terms are commercially sound and aligned with company objectives
Stay up to date on US market trends, client needs, competitor activity, and industry developments
Share insights internally and externally to position Bolt Insight as a thought leader and strategic partner
Provide market feedback to Product and Strategy teams to support Bolt Insight’s growth
Carry out any other reasonable duties to support the company’s business objectives
Qualification
Required
10+ years of experience in client development, business development, or commercial roles within market research, insights, or analytics
Proven track record of driving revenue growth and expanding enterprise and mid-market client accounts
Strong experience managing senior client stakeholders (Brand, Marketing, Insights, Strategy leaders)
Deep understanding of quantitative and qualitative research methodologies, agile research, and insights commercialization
Demonstrated success in consultative selling and translating business challenges into research solutions
Experience leading and mentoring client development or account teams in a fast-growth, technology-enabled environment
Strong collaboration skills across research, product, and operations teams
Proficiency with CRM tools, forecasting, and data-driven performance management
Benefits
Competitive compensation and performance-based bonuses
Hybrid and flexible working environment
Collaborative, multicultural, and global team
Opportunity to grow with a scaling, high-impact company
Regular virtual team events and recognition programs
Company
Bolt Insight
BoltChatAI is an AI-powered, fully automated market research tool.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$11.24MKey Investors
Pembroke VCT212
2025-12-09Series Unknown· $9.33M
2023-08-01Seed· $0M
2022-06-20Seed· $1.58M
Recent News
BusinessCloud
2025-12-19
2025-12-09
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