Fridays Health · 4 days ago
Marketing Operations & Program Coordinator
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $80K/yr
2+ years expFridays Health is a fast-growing telehealth company focused on redefining weight loss through science-backed GLP-1 medications and compassionate care. The Marketing Operations & Program Coordinator role is designed to create leverage for the Marketing Operations Manager by overseeing planning, coordination, documentation, and execution within the marketing organization.
Hospital & Health Care
Responsibilities
Own and maintain the master marketing calendar across all channels (paid, email, web, product, partnerships)
Ensure all campaigns, promotions, and launches are planned months in advance with clear milestones, owners, and dependencies
Partner with marketing leadership to translate annual and quarterly priorities into executable plans
Identify timeline risks early and proactively resolve bottlenecks
Act as the operational quarterback for marketing initiatives—from intake through launch
Manage cross-functional workflows involving Creative, Legal, Clinical, Product, Engineering, CRM, and Media
Ensure all creative requests, campaign briefs, and promotional plans are properly scoped, tracked, and approved
Keep work moving forward without leadership needing to chase updates
Coordinate all promotional campaigns end-to-end, including:
Offer documentation
Promo code creation
Asset requests and approvals
Channel readiness across web, email, paid media, and CRM
Ensure promotions are clearly documented and communicated to all stakeholders
Serve as the operational hub during launches, ensuring nothing falls through the cracks
Own day-to-day operation of Monday.com for the marketing team
Build, maintain, and continuously improve workflows that increase visibility, accountability, and speed
Maintain clear SOPs, process docs, and templates in Notion
Help move the organization from reactive execution to predictable delivery
Partner closely with Legal and Clinical teams to ensure marketing materials meet healthcare advertising and compliance standards
Perform first-pass reviews to confirm required disclaimers, claims, and approvals are in place before launch
Ensure final, approved versions are used across all channels
Qualification
Required
2–4 years of experience in marketing operations, program coordination, or project management
Proven ability to manage complex, cross-functional initiatives
Strong organizational, documentation, and communication skills
Experience working in tools like Monday.com, Asana, Jira, or similar PM platforms
Comfort operating in regulated or compliance-heavy environments
Ability to manage multiple workstreams without dropping details
Preferred
Familiarity with performance marketing concepts and metrics
Exposure to CRM, email marketing, or lifecycle campaigns
Experience supporting high-growth or multi-channel marketing teams
Experience in healthcare, telehealth, or other regulated industries
Benefits
Health, dental, and vision insurance
Flexible PTO and remote-first work environment
Company
Fridays Health
At Fridays, we're redefining the journey to a healthier life with a groundbreaking approach to medical obesity care.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase