My Community Credit Union · 1 day ago
Fraud Specialist II
Midland, TX, US
Full-time
Onsite
Mid Level
$24.06/hr - $28.30/hr
3+ years expMy Community Credit Union is seeking a Fraud Specialist II to handle complex fraud investigations and strengthen defenses against fraud. The role involves leading investigations, ensuring compliance with regulations, and coaching team members to improve casework standards.
BankingFinancial ServicesNon Profit
Responsibilities
Lead fraud investigations with a member first mindset, guiding the team to timely, supportive resolutions
Review cases with precision, spot emerging patterns fast, and ensure strict compliance with Reg E, UCC, and Nacha
Own outcomes end to end, communicate clearly, document thoroughly, and follow through on every case
Turn analysis into action by tightening controls, improving workflows, and reducing losses
Act as the fraud SME by training staff, collaborating with partners, and strengthening defenses across channels
Protect our members and our mission by stopping loss, recovering funds, and safeguarding members from identity theft, account takeover, and elder exploitation
Reduce risk before it becomes loss by analyzing trends and pressure testing our monitoring rules
Raises the bar for investigations across the team by coaching Fraud Specialists on casework standards, documentation, and escalation
Keeps MCCU compliant and exam ready by ensuring every investigation meets regulatory requirements, maintains auditable documentation, and supports clean exams and audits
Drives continuous improvement, not just case closure by reporting trends, loss exposure, and control effectiveness
Build strong external partnerships that amplify our impact through collaboration with Compliance/BSA, law enforcement, peer institutions, processors, and vendors
Qualification
Required
3+ years of fraud‑investigation experience within a financial institution
Graduation from an accredited senior high school or equivalent or GED
Strong investigative and analytical abilities with the capacity to interpret fraud activity across multiple channels
Working knowledge of fraud‑prevention tools, authentication methods, digital‑banking security, and payment‑system risk rules
Solid understanding of Reg E, UCC, Nacha rules, and card‑network guidelines
Excellent interpersonal, communication, and coaching skills
Company
My Community Credit Union
My Community Credit Union is a member-owned and operated non-profit cooperative financial institution.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Donna Neal
President/CEO
Recent News
2025-04-14
Morningstar.com
2025-04-09
Company data provided by crunchbase