SPOTPROMO · 2 hours ago
Account Manager
Spot Inc. is a logistics company that provides innovative solutions to industry challenges. They are seeking an Account Manager who will leverage Spot's services to build and maintain customer relationships while driving sales growth and operational efficiencies.
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Responsibilities
BUSINESS DEVELOPMENT: Understand prospective clients' unique shipping requirements and effectively manage a consistent sales pipeline through cold calls and consistent communication
CUSTOMER GROWTH: Design and execute a unique customer strategy for each account that provides continuous, profitable growth opportunities while honoring our commitment to never give back freight
RELATIONSHIPS: Serve as a consultative resource to customers regarding service offerings, market trends, industry standards, and effectively provide quotes considering all variable factors, proactively develop strategies and solutions that address each client's unique challenges
FREIGHT OPERATIONS: Maintaining operational efficiencies for customer's freight through; load building, scheduling, issue escalation, and capacity securement. Work with Carrier Sales to secure the best viable options; call carriers to get additional options and track when necessary
RESULTS: Achieve and exceed monthly sales margin and revenue expectations and ensure customer service levels and KPIs are met
COMMUNICATION: Proactively communicate with customers to fulfill commitments, exceed service expectations, and investigate and facilitate the resolution of customer problems with shipment/deliveries
Qualification
Required
Bachelor's degree
2 years of sales and customer service experience required
Preferred
Knowledge in the logistics industry preferred but not required
Company
SPOTPROMO
SPOT - Agência de Merchandising e Promoções Nosso trabalho é o de incrementar resultados de maneira orientada e alinhada às estratégias de marcas.
Funding
Current Stage
Late StageCompany data provided by crunchbase