Voice & Collaboration Engineer jobs in United States
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HL Solutions LLC · 12 hours ago

Voice & Collaboration Engineer

HL Solutions LLC is seeking a Voice & Collaboration Engineer for a remote opportunity. The role involves designing and implementing VoIP solutions, managing voice collaboration tools, and overseeing system management and migrations from legacy systems to modern IP-based solutions.

Staffing & Recruiting
Hiring Manager
Sandeep T
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Responsibilities

Architect and implement VoIP solutions using Cisco Unified Communications Manager (CUCM) and AWS Connect
Manage and optimize voice collaboration tools including Microsoft Teams and related Azure services
Oversee the configuration, maintenance, and troubleshooting of voice systems, including voice recording solutions, E1/T1 circuits, and analogue telephony technologies
Lead infrastructure migrations from legacy telephony systems to modern IP-based solutions
Provide technical support for VoIP and collaboration systems
Create and maintain comprehensive documentation for system configurations, processes, and best practices
Implement and enforce security protocols to safeguard voice communication systems
Collaborate with vendors for procurement, support, and resolution of technical issues related to voice and collaboration technologies

Qualification

Cisco Unified Communications ManagerVoIP technologiesCisco certificationsMicrosoft TeamsAWS ConnectVoice gatewaysSession border controllersProblem-solvingCommunication skillsProject management

Required

Minimum of 3 to 5 years of experience in VoIP technologies and voice collaboration systems
Cisco Certified Network Associate (CCNA)
Cisco Certified Network Professional (CCNP) or equivalent
Cisco Voice Certification (CCVP, CCNP Collaboration, etc.)
Proficiency in Cisco Unified Communications Manager (CUCM)
Experience with Microsoft Teams, Azure integration, and related services
Hands-on experience with voice gateways and session border controllers
Familiarity with voice recording solutions, E1/T1 technologies, and analogue systems
Strong understanding of voice and collaboration technologies, infrastructure migrations, and system integration
Experience in managing security protocols and ensuring compliance with industry regulations
Excellent problem-solving and troubleshooting skills
Strong communication skills and the ability to work collaboratively with cross-functional teams
Ability to manage multiple projects and priorities effectively

Preferred

Experience with cloud-based communication solutions and hybrid deployments
Experience with AWS Connect and integrating it with other VoIP and collaboration systems
Additional certifications related to IT security or advanced networking
Experience in a large enterprise environment with complex VoIP and collaboration requirements

Company

HL Solutions LLC

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HL Solutions - Specialized IT Staffing Partner for Cloud, Data & AI, and Application Integration At HL Solutions, we specialize in delivering exceptional talent solutions tailored to meet the evolving needs of today’s enterprises.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase