Relais & Châteaux · 6 hours ago
Facilities Manager - Twin Farms
Relais & Châteaux is a luxury resort company, and they are seeking an experienced Facilities Manager to oversee the care, safety, and functionality of all buildings and systems at Twin Farms. The role involves hands-on leadership in maintenance, regulatory compliance, and the operation of various systems, ensuring a high standard of service in a luxury hospitality environment.
Hospitality
Responsibilities
Lead and oversee routine, preventive, and corrective maintenance of buildings, facilities, equipment, and grounds infrastructure
Conduct regular inspections; maintain accurate logs and reports; identify repair or replacement needs; and address unsafe conditions
Troubleshoot mechanical, electrical, HVAC, plumbing, and water systems; perform minor repairs when appropriate and coordinate licensed outside contractors as needed
Manage and oversee Twin Farms’ water, wastewater, and stormwater systems in full regulatory compliance, including required monitoring, sampling, reporting, and certifications
Perform daily inspections of water systems, hot tubs, heating systems, and treatment equipment; monitor chlorine residuals, pump hours, and chemical balances
Ensure gauges, testing equipment, and treatment systems are calibrated, operational, and maintained to code
Plan, prioritize, and schedule maintenance projects, including annual shutdown work, with attention to cost control and operational efficiency
Research, order, and maintain inventory of tools, equipment, and building materials to support routine work and emergency response
Exercise independent judgment in purchasing decisions and contractor selection in alignment with budget and timelines
Maintain maintenance shops, mechanical rooms, and equipment in a clean, organized, and safe condition
Ensure all maintenance and safety policies, procedures, and documentation are current and consistently followed
Collaborate closely with other departments to support operations and guest experience through proactive communication
Provide occasional support to grounds operations, including snow removal and seasonal needs
Perform other duties as assigned
Qualification
Required
Extensive knowledge of building maintenance practices and the safe use of tools related to inspection, repair, renovation, and light construction
Strong working knowledge of HVAC, electrical, plumbing, painting, and general building systems
Ability to read, interpret, and update building and utility as-builts (water, gas, electric, plumbing)
Basic understanding of electrical principles and troubleshooting
Ability to analyze and resolve complex maintenance issues independently or with contracted trades
Strong organizational skills with the ability to manage competing priorities and respond to urgent needs
Familiarity with OSHA general industry safety standards, including confined space requirements
Strong communication skills, including the ability to work effectively with contractors, vendors, staff, and leadership
Customer-oriented mindset with professionalism, discretion, and confidentiality
High school diploma, equivalent, or vocational/technical degree required
Minimum of four years of general maintenance or facilities experience
Valid driver's license with an acceptable driving record
Ability to maintain required water and wastewater licensure through continuing education
Preferred
Hospitality or resort experience strongly preferred
OSHA General Industry certification preferred
Benefits
Health, dental, and vision insurance with employer contributions
Complimentary life insurance
401(k) retirement plan with employer match
Paid vacation, holidays, and sick time
Employee Assistance Program (EAP) with confidential support and resources
Relocation and travel assistance for select roles
Daily staff meal
Training, professional development, and tuition assistance
Competitive wages
Employee referral bonuses
Exclusive dining and lodging privileges
Company
Relais & Châteaux
Relais & Châteaux is an exceptional worldwide collection of 580 unique, independently operated hotels and restaurants, united by strong values and a devotion to excellence across every aspect of hospitality.
Funding
Current Stage
Late StageCompany data provided by crunchbase