Origina · 8 hours ago
Presales Specialist
Plano, TX
Full-time
Hybrid
Senior Level, Lead/Staff
10+ years expOrigina is a rapidly growing global challenger technology company focused on helping enterprises extend and protect their software assets. The Pre-Sales Specialist will leverage deep knowledge of Origina’s service offerings and the IBM software portfolio to lead customer engagements and demonstrate the value of Origina’s support services.
Enterprise SoftwareInformation ServicesInformation TechnologySoftwareTechnical Support
Responsibilities
Use a consultative selling approach to understand client support needs, product strategies, and potential challenges
Develop and deliver detailed presentations showing the value and delivery of Origina support
Analyze IBM, HCL, and VMware support case histories to identify pain points and trends, and present actionable insights to prospects
Manage all technical pre-sales activities, coordinating with Origina’s subject matter experts as needed
Build and maintain trusted advisor relationships with client application and platform owners
Support the sales team by resolving complex technical and contractual queries
Ensure seamless collaboration between operational teams to respond promptly to customer requests
Maintain all technical deal data within Origina’s CRM system
Capture and share customer success stories that demonstrate Origina’s value proposition
Manage the successful transition from sales opportunity to customer onboarding
Verify that products and licenses are vetted for support eligibility
Identify risks early and communicate with the contract management team to mitigate them
Continuously improve pre-sales efficiency and collaboration with sales and marketing teams
Capture and share market intelligence and IBM product updates that inform the sales process
Participate in the feedback loop to evolve Origina’s service offering and deliver world-class customer support
Qualification
Required
Strong cross-industry knowledge of IBM software products and the IBM Passport Advantage program
10+ years of experience in technical pre-sales, customer success, or IT consulting
Proven ability to collaborate with executive-level and cross-functional stakeholders
Excellent multitasking skills and the ability to meet tight deadlines
Exceptional communication, presentation, negotiation, and relationship-building skills
Customer-focused mindset with creative problem-solving abilities
Strategic thinker who can manage complex situations and resolve challenges effectively
Alignment with Origina's values: Trust, Fairness, Relationships, and Opportunity
Preferred
Formal training in pre-sales, IT consulting, or sales
Benefits
Competitive compensation that rewards achievement
Hybrid, flexible working model
High-level Health, Dental, and Vision insurance
STD and Life/AD&D cover
22 days PTO each year with additional days earned based on your tenure
Additional 10 Federal/Regional holidays
Generous Maternity & Paternity leave
4% 401k match
$200 annual wellness benefit
$1,000 professional development benefit
Flexibility of working remotely from anywhere for up to 4 weeks per year
A dedicated Volunteer Day to give back to your community and support meaningful cause
Employee Assistance Program
Fun and inclusive environment with regular events organized by Engagement, and Inclusion Committees
Company
Origina
Origina is the world's leading independent third-party IBM software support and maintenance provider.
201-500 employees
H1B Sponsorship
Origina has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)
Funding
Current Stage
Growth StageLeadership Team
Tomás O'Leary
Chief Executive Officer
Rowan O'Donoghue
Chief Strategy Officer | Co-Founder
Recent News
Company data provided by crunchbase