Veterinary Practice Partners · 13 hours ago
Veterinary Receptionist
Patchogue, NY
Full-time
Onsite
New Grad, Entry Level
$18/hr - $22/hrPaumanok Veterinary Hospital is a full-service practice dedicated to providing compassionate, high-quality care for pets. They are seeking a full-time Customer Service Professional to serve as the welcoming face at the front desk, delivering knowledgeable service and supporting clinical flow while managing client communications and maintaining a clean environment.
Health CarePetVeterinary
Responsibilities
Greet clients and their pets warmly, complete the sign-in process, verify and confirm appointment details, and ensure clients feel informed and reassured
Escort clients to exam rooms, assist in relaying key information between clients and clinical staff
Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow-up care
Process payments, manage invoicing, and schedule future appointments with attention to detail
Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology
Help maintain a clean, organized, and client-ready environment—including occasionally assisting with pet-related clean-up to ensure a pleasant experience for all visitors
Qualification
Required
Basic knowledge of veterinary terminology and procedures
Comfort discussing sensitive topics (e.g., end-of-life care, financial discussions) with empathy
Ability to maintain a calm, professional, and positive demeanor
Professional phone presence and polished client-facing communication skills
Commitment to a professional, client-first experience with strong attention to detail and a willingness to go above and beyond
Preferred
Previous experience in a veterinary office is highly preferred
Benefits
Medical, dental, vision for full-time
Paid time off. Take the time you need to recharge for full time.
Employee pet discount because we know your pets are family, too.
401(k) with a generous company.
Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
Hands-on training and mentorship to support long-term growth across a variety of roles within the hospital.
Company
Veterinary Practice Partners
Veterinary Practice Partners partners with veterinarians and their teams to enhance their ability to provide companion animal care.
Founded in 2011
1001-5000 employees
H1B Sponsorship
Veterinary Practice Partners has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (1)
Funding
Current Stage
Late StageTotal Funding
$10MKey Investors
Audax Private EquityPamlico CapitalDeerfield
2021-12-06Private Equity
2016-08-01Private Equity
2011-01-01Series Unknown· $10M
Leadership Team
John McDonough
Chairman & Chief Executive Officer
Christopher Laws
Chief Financial Officer
Recent News
Southern Veterinary Partners
2025-07-22
Company data provided by crunchbase