Kavaliro · 8 hours ago
Sr. IT Support Engineer
Jacksonville, FL
Contract
Onsite
Senior Level
$62/hr - $67/hr
5+ years expKavaliro is seeking a Senior IT Support Engineer for our local Jacksonville client. You’ll play a key role in supporting and evolving a modern enterprise IT environment, focusing on endpoint management, identity systems, and security tooling.
B2BConsultingDeliveryHuman ResourcesInformation Technology
Responsibilities
Oversee the deployment, configuration, and ongoing support of Windows 10 and 11 devices across the organization
Manage endpoint and device compliance using Microsoft Intune, including policies, updates, and security enforcement
Design, implement, and support Azure-based services with a strong emphasis on identity, endpoint management, and security
Administer both on-premises Active Directory and Azure AD (Entra ID), handling synchronization, access controls, and user lifecycle management
Contribute to information security initiatives focused on endpoint protection, identity security, and access management
Support and maintain network access control solutions, including Portnox
Configure and maintain Azure security and compliance tools such as Conditional Access, Defender, security baselines, and compliance policies
Provide foundational network support and troubleshooting for issues related to LAN/WAN connectivity, DNS, DHCP, VPNs, and access control
Act as a senior escalation resource for end-user support, resolving complex technical issues efficiently and effectively
Partner with IT, security, and infrastructure teams to continuously improve systems, workflows, and overall security posture
Develop and maintain clear technical documentation, standards, and operational procedures
Qualification
Required
Bachelor's degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience
A minimum of five or more years of experience in IT engineering or a similar role, ideally in a senior capacity
Deep knowledge of Windows operating systems in an enterprise environment
Hands-on experience managing endpoints and policies with Microsoft Intune
Strong working knowledge of Microsoft Azure, particularly identity, device management, and security services
Proven experience administering and troubleshooting both on-prem Active Directory and Azure AD (Entra ID)
Demonstrated background in IT security, including endpoint protection, identity security, and Zero Trust principles
Experience with Portnox or comparable Network Access Control (NAC) platforms
Familiarity with Azure security and compliance capabilities and best practices
Solid understanding of networking fundamentals such as TCP/IP, DNS, DHCP, VPNs, VLANs, and general network troubleshooting
Excellent analytical and problem-solving skills, with a strong focus on end-user support
Clear communicator with a customer-first mindset and the ability to work independently
Proficiency with PowerShell for scripting and automation
Preferred
Microsoft certifications such as Azure Administrator, Endpoint Administrator, or Security Engineer
Networking certifications or equivalent hands-on experience (e.g., CCNA)
Experience contributing to enterprise security or compliance initiatives
Advanced PowerShell scripting and automation experience
Background supporting distributed or global teams
Company
Kavaliro
Kavaliro is a staffing and recruiting company that offers IT, management, and administrative staffing services.
501-1000 employees
H1B Sponsorship
Kavaliro has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Late StageLeadership Team
Mark Moore
President
Recent News
The Business Journals
2023-12-23
University of Central Florida
2023-12-23
Business Journals
2023-06-21
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