Cranial Technologies, Inc. · 8 hours ago
Bilingual New Patient Coordinator (Remote)
United States
Full-time
Remote
New Grad, Entry Level
$21/hr - $21/hrCranial Technologies is dedicated to researching and treating plagiocephaly, being the leader in pediatric cranial shaping orthoses. They are seeking a Bilingual New Patient Coordinator to support their sales and intake team by converting inbound leads into scheduled consults.
Medical Device
No H1B
Responsibilities
Make outbound calls and use other engagement / communication vehicles to schedule new patients with first touch within 24 hours of receipt
Answer questions about the treatment in easy-to-understand ways
Help parents understand what makes Cranial Technologies different from the competition and communicate the benefits of treating with Cranial Technologies vs the competition
Address and overcome objections from families
Coordinate with territory sales reps on unresponsive or declined leads
Qualification
Required
Bilingual in Spanish and English
Exceptional communication and human relations skills in working with patients and co-workers from different backgrounds
Energetic and enthusiastic personality
Ability to manage details and strong organization skills
Benefits
Medical, Vision, and Dental Insurance
401k Retirement Plan
Flex Spending Plans
3.5 Weeks Paid Time Off plus 7 paid Holidays
Life Insurance
Short/Long Term Disability Insurance
Company
Cranial Technologies, Inc.
Cranial Technologies® is the leading global provider for the treatment of infants with plagiocephaly (flat head syndrome).
Founded in 1986
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Cable
Chief Operating Officer
Jane Renae Devine
Executive Assistant to Chief Executive Officer
Company data provided by crunchbase