BlueAlly · 1 day ago
Network Engineer Tier II
United States
Full-time
Remote
Senior Level
$65K/yr - $80K/yr
5+ years expBlueAlly is developing IT solutions to propel businesses forward and is seeking a Network Engineer Tier II for their Managed Services team. The role involves managing and supporting network infrastructures, working directly with clients to meet their technical needs, and developing knowledge of BlueAlly's product portfolio.
Cyber SecurityInformation TechnologyProfessional Services
Responsibilities
Lead cross functional teams to develop assessment reports for management review
Work directly with clients to build, manage, and support solutions to meet their needs
Design, install and manage network infrastructures including equipment, servers, and software at remote client sites
Able to adapt, troubleshoot, and provide support for various customer systems, including occasional after-hours work
Provide consultation and support through written, verbal, and face-to-face correspondence
Create written technical documentation for technologies of any completed work
Provide management and support for BlueAlly service platform
Other projects, tasks, and duties as assigned
Deployment and configuration of network infrastructures and ensures stable performance through performance monitoring and tuning
Coordinate and manage the day-to-day activities of the team by monitoring and managing the distribution of the daily workload evenly across all team members
Develop and implement procedures and training to continue to enhance team skills and experience
Coordinate security activities with other departments such as SOC, Infrastructure, Sales, etc
Assist with complex infrastructure environment, troubleshooting and documentation
Develop and maintain team goals, metrics, and reports
Mentor junior network engineers and help team’s professional growth
Motivate, coach, and develop the team to deliver a first-class service
Liaise with customers regarding post sales requirements, delivery, and have input into on-going service reviews
Set clear objectives, evaluate progress against objectives, and instill performance-oriented culture with focus on accountability
Contribute to the on-going development of the Managed Support function by sharing knowledge, experience, and expertise with other team leaders
Provides an escalation level for problem support, management, resolution, and communication when needed
Assist the team where required by actively working on customer issues, handling calls etc
Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
Qualification
Required
5+ years of Managed Services delivery experience
5+ years in consulting role
5+ years of consulting experience with Firewalls, switching, wireless technologies, OSI, in depth network design and configuration from the ground up
Professional level documentation including Visio creation, Glue and WiKi
Working knowledge of cloud management solutions
Working knowledge of server infrastructure and virtualization platforms
Knowledge of Voice technologies is a plus
5+ years of experience with a combination of commercial MSP products
Demonstrated experience with management and configuration of CRM platforms
Vendor Certifications and/or experience: E.g. CheckPoint Firewalls (CCSA), Fortinet (NSE1-8), Cisco (CCNA|CCNP|CCIE), Palo Alto (PCNSE), Juniper (JNCIS)
Strong interpersonal communication skills (verbal and written)
Must be able to work independently and under pressure to resolve customer issues and outages
Preferred
Experience with LogicMonitor or other monitoring systems
Strong experienced in management of L2/L3 and compute troubleshooting
Extensive experience with L2/L3 and compute topology and architecture, design and support
Microsoft server management (DHCP, DNS, ect.)
Ability to develop, implement, and maintain best practices for implemented systems
Multi vendor design, setup and configuration of Site to Site VPN's, Encryption, Tunneling, VLAN's, ACL's, STP, VTP and Routing for EIGRP and BGP, MPLS, WAN, SDWAN
Strong experience with network documentation
Industry Certifications and/or experience: E.g. CheckPoint, Cisco, HP, Juniper, Fortinet, Palo Alto, LogicMonitor
Familiarity with VM Technologies, VM's and vSwitching
VoIP familiarity with managing different technologies
Leadership in knowing who to contact with given situations, able to effectively communicate with customers and ability to look for sales opportunities
Accountable for system architecture, maintenance, tuning, health checks, capacity planning and overall system performance
Implementation of new systems, upgrades, migrations, and modifications; including planning, testing, coordinating, and scheduling for clients
To mentor and assist in the development of others, when necessary, is expected to step in and solve/find solutions for critical issues
Ability to analyze complex problems and derive to conclusive solutions
Company
BlueAlly
BlueAlly has been serving as a prime source of IT Services for customers both large and small. It is a sub-organization of SecureWirelessWorks.com.
201-500 employees
H1B Sponsorship
BlueAlly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (7)
Funding
Current Stage
Growth StageTotal Funding
unknown2020-09-30Acquired
Leadership Team
George Barkley
CEO
Jonathan Berger
SVP Digital Strategy
Recent News
Company data provided by crunchbase