LCNB National Bank · 3 hours ago
Branch Officer
LCNB National Bank is seeking a Branch Officer for their Worthington Office. This position leads and oversees all branch operations to ensure exceptional customer service, operational excellence, regulatory compliance, and achievement of business objectives.
FinanceFinancial Services
Responsibilities
Provide leadership for branch operations to ensure professional, courteous, and efficient customer service while maintaining accuracy, timeliness, and high operational standards
Ensure full compliance with all regulatory requirements, internal controls, audit standards, and bank policies; oversee internal and third‑party audits to achieve strong results
Play a proactive role in strategic planning and execute initiatives that support branch and overall bank goals
Identify and pursue business development opportunities through community involvement, relationship building, and participation in local organizations and events
Lead, recruit, train, coach, and mentor branch staff to achieve growth objectives and individual performance goals; provide ongoing feedback, conduct evaluations, and manage HR responsibilities including scheduling, hiring participation, timecard approval, and merit recommendations
Develop and maintain individual employee development plans aligned with branch and organizational goals; coordinate training opportunities with internal partners and training resources
Encourage staff engagement in business development, referrals, and community activities while modeling professionalism, integrity, strong work ethic, and customer-focused behavior
Lead the branch team in building and strengthening customer relationships through collaboration with key resource partners, including:
Consumer, Mortgage, and Commercial Lending
Treasury Management
Investment & Wealth Management Services
Merchant Services
Promote and model proactive cross‑selling activities aligned with the bank’s referral program
Collaborate with senior management and department leaders to resolve complex issues, support specialized transactions, and lead the branch through system changes or process improvements
Make sound, well‑informed decisions using judgment, analysis, and experience while maintaining strict confidentiality of customer and bank information
Comprehend, retain, and apply information necessary to perform duties effectively
Perform additional duties as assigned to support business needs
Qualification
Required
High School diploma/GED equivalent
5+ years of retail banking experience
5+ years of leadership/management experience
Ohio Notary Public, or the ability to obtain within first three months of employment
NMLS (obtained or transferred within 45 days)
Strong written and verbal communication skills with ability to effectively communicate with associates across the bank, as well as with third-party agencies
Superior leadership and team-building skills, ability to develop direct reports to meet their full potential
Advanced analytical thinking and sound decision‑making
Business acumen and the ability to adapt communication style to various audiences
Empathy, compassion, and a commitment to developing others
High attention to detail and accuracy
Professional appearance and office environment presentation
Proficiency in Microsoft Office applications
Ability to remain in a stationary position 50% of the time
Occasional movement to access files, equipment, and operational areas
Regular use of computer, phone, and standard office equipment
Occasional lifting of coin bags up to 50 lbs
Periodic travel within a 30-mile radius
Preferred
college degree in Business or related field
Company
LCNB National Bank
LCNB is a hometown bank which provides financial products and delivery channels that the customers deserve.
Funding
Current Stage
Public CompanyTotal Funding
unknown2011-01-14IPO
Leadership Team
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