Expeditors · 4 hours ago
Finance Systems Change Manager
Seattle, WA
Full-time
Onsite
Mid, Senior Level
$100K/yr - $100K/yr
5+ years expExpeditors is a Fortune 500 company specializing in supply chain management and global logistics. They are seeking a Finance Systems Change Manager to oversee the delivery of accounting system enhancements, ensuring smooth transitions and compliance while supporting business users. This role involves coordinating with various teams to facilitate training, manage communications, and maintain documentation.
Responsibilities
Lead the accounting and finance teams on the lifecycle of enhancements: intake, scoping, prioritization, timeline coordination, dependency tracking, and delivery execution
Lead release readiness activities, including scheduling, stakeholder coordination, communication planning, deployment verification, and rollback awareness
Partner with other members of GFSS to design and deliver training supporting new functionality deployments, including live sessions, job aids, and reference materials
Collaborate with other members of GFSS to ensure smooth transition from systems release to maintaining and supporting the business users of the applications
Collaborate with the FCC team to ensure adequate internal controls are in place to address the risks relating to the systems enhancements
Leading deployment communications, monitor early‑stage adoption, document known issues/workarounds, and coordinate hyper care activities to support stabilization
Maintain structured business‑side change tools such as release calendars, communication templates, readiness checklists, and decision/risk logs
Create and maintain user‑centered accounting system documentation, including functional overviews, process guides, how‑to materials, and end‑user manuals
Develop clear, accessible release notes that translate technical changes into user impacts, required actions, and links to updated guidance
Serve as owner of the team’s SharePoint site, ensuring it remains the authoritative source of truth for release notes, documentation, training materials, FAQs, and support resources
Enhance enablement materials based on user questions, support trends, and feedback to reduce recurring support needs
Support user access reviews and role attestations by coordinating reviewer assignments, collecting evidence, tracking issues, and ensuring exceptions follow published guidance
Maintain clear role and permission guidance describing access capabilities, risks, and approval expectations
Assist stakeholders in ensuring system changes and access‑related processes meet compliance, auditability, and documentation standards
Ad-hoc projects and other duties as applicable
Qualification
Required
Bachelor's degree in information systems, accounting, finance, business, or a related discipline
Minimum of 5 years of relevant experience in finance systems, change management, or related technology-enabled transformation roles
Ability to work cross-functionally with Global Technology and business stakeholders
Experience coordinating system changes or releases, including readiness planning, communication across stakeholders, and post‑release stabilization
Experience performing risk assessments and evaluating internal controls relevant to financial reporting
Preferred
Working knowledge of accounting processes, user access management, and control-oriented environments
Experience supporting access reviews, role attestations, or permission governance programs
Experience managing structured knowledge repositories (e.g., SharePoint) using standardized templates and taxonomies
Familiarity with change management frameworks or methodologies (e.g., Prosci, ITIL) is a plus
Benefits
Paid vacation (first year prorated, then 15 days).
Ten company holidays.
Two flexible days.
Paid sick time (accrual: 1 hour per 30 hours worked).
401(k) with employer match.
Employee Stock Purchase Plan (ESPP).
Medical (PPO or HDHP), vision, and dental plans.
HSA with company contribution (HDHP participants).
Employee Assistance Program (EAP).
Basic Life and Long‑Term Disability insurance.
Optional accidents, supplemental life, and disability plans.
Dependent Care FSA.
Paid Parental Leave.
Commuter Benefits.
Educational Assistance Program.
Twenty-six work‑from‑home days annually (prorated first year).
Volunteer day (1).
Annual Charitable Giving Match.
Company
Expeditors
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Jeff Musser
President and Chief Executive Officer
Larry Persaud
Chief Technology Officer
Recent News
2024-04-07
The Seattle Times
2024-04-07
Company data provided by crunchbase