Milan Laser Hair Removal · 20 hours ago
Call Center Customer Service Representative
Omaha, NE
Full-time
Onsite
Entry Level
$17/hr - $24/hr
1+ years expMilan Laser Hair Removal is the largest laser hair removal company in the nation, seeking customer-focused professionals to join their team. The role involves supporting clients through inbound calls, emails, and chat, ensuring a positive client experience while managing appointment scheduling and resolving inquiries.
BeautyHealth CareLaser
No H1B
Responsibilities
Respond to inbound calls, emails, and chat from current clients
Support appointment scheduling and resolve account or service questions
Deliver empathetic, confident, and solutions-focused customer service
Assist inbound phone leads and book consultations when appropriate
Follow standard processes and scripting to ensure accuracy and consistency
Document all client interactions and manage follow-through
Meet productivity and customer service expectations
Participate in coaching, performance reviews, and ongoing development
Support new initiatives and departmental improvements
Qualification
Required
High school diploma or equivalent
One year of customer service experience in a fast-paced environment
Ability to manage multiple communication channels at once (calls, email, chat)
Strong written and verbal communication skills
Must type at least 60 words per minute
Proven reliability, professionalism, and strong attendance
Ability to maintain confidentiality and handle sensitive client information
Comfortable working in a structured, metric-driven call center environment
Preferred
Call center experience
Experience supporting customers via phone, chat, or email
Experience with appointment scheduling or multi-channel service environments
Benefits
Medical, dental, vision, disability, and life insurance within 30 days
401k with vested employer match
Free laser hair removal for you and your spouse or partner
Supportive, positive, people-first environment
Company
Milan Laser Hair Removal
Milan Laser Hair Removal is in the laser hair removal industry.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-02-22Series Unknown
Leadership Team
Clint Weiler
Chief Executive Officer (CEO)
O
Omer Sevil
Chief Financial Officer
Recent News
2025-08-19
2025-08-07
Company data provided by crunchbase