Master Meter, Inc. · 4 hours ago
Field Technician I
Birmingham, AL
Full-time
Onsite
Entry Level
1+ years expMaster Meter, Inc. is seeking a Field Technician I to provide world-class service to customers by maintaining and troubleshooting smart water meters and communication systems. The role involves technical support, installation of equipment, and effective communication with property staff while adhering to safety practices and a dynamic work environment.
Information TechnologySoftware
No H1B
Responsibilities
Provide technical support for AMR/AMI systems on-site
Install AMR/AMI equipment when required, or oversee larger installations
Diagnose issues with communication systems, electrical systems and software tools
Maintain good communication with property staff, responding to questions and provide updates or changes to management
Maintain documentation and reporting
Follow-up and communicate with timeliness and accuracy
Ability to work as part of a team across functional lines to obtain information, coach, and influence others to improve operational effectiveness and understanding
Work with a high level of integrity and professionalism
Qualification
Required
Associate of Applied Science Degree or equivalent combination of education and experience
Ability to install, repair, and maintain products and systems both internally and in the field
Knowledge of meter technologies (water, gas and/or electric) with various radio frequency (RF) transmitter and data collection devices
A keen interest in acquiring necessary skills with an ability to learn quickly
Ability to diagnose technical and/or operational problems
Ability to research, understand and/or analyze data; and complete work orders utilizing computer and manual data entry methods
Ability to write technical reports that can be utilized throughout the company
A keen willingness to help the team and learn new skills
Clean driving record, a valid driver's license, a clean criminal background, and eligible to work in the U.S
Well-developed time management and organizational skills as well as strong communication skills
Willingness to travel within a defined region (approximately 80% overnight Travel)
Must be physically fit; able to frequently bend and periodically lift 50lbs
Able to work/move at the required pace without direct supervision
Interact verbally with diverse personalities
Good written, verbal, and telephone skills demonstrating Master Meter's empathetic approach to dealing with customers
Ability to manage multiple accounts, priorities and field projects
Positive 'can do'/professional attitude and quick, hands-on learner
Self-motivated, disciplined and honest
Highly analytical, attention to detail and accuracy required; proactive problem-solving ability with a solutions-oriented attitude
Robust time management skills and ability to manage and meet concurrent deadlines
High energy level; comfortable performing multifaceted projects in conjunction with day-to-day activities
Ability to get along with diverse personalities; tactful, mature, flexible
Ability to establish credibility and be decisive
Results and people oriented
Preferred
Installation, basic electronics, or equivalent experience
One-year technical customer service experience
Basic computer skills with a strong tendency towards Excel or Data Bases
Benefits
Company Truck
Computer and business expense credit card
Company-paid insurance premiums for Medical, Life/AD&D, and Short and Long-Term Disability Insurances!
401(k) Retirement Plan with up to 7.5% company match!
Year-end bonus (equal to one month’s pay) eligible
Voluntary (employee paid) benefits include dental, vision, accident, critical illness and hospital indemnity, and life/AD&D insurance, flexible savings accounts, health savings accounts.
Paid time off including holidays, vacation and sick time.
Company
Master Meter, Inc.
Master Meter provides water management solutions specializing in precise digital measurement, data delivery, and water preservation software.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tim Hanes
President and Chief Executive Officer
Coby Kleinjan
Senior Vice President Sales and Marketing
Recent News
Company data provided by crunchbase