Macy's · 3 hours ago
Retail Fulfillment Associate, Metro Center - Downtown - Part Time
1201 G Street NW, Washington, DC, 20005, US
Full-time, Part-time
Onsite
New Grad, Entry LevelMacy's is a storied company that has been a part of America's heart for over 160 years. The Retail Fulfillment Associate will be responsible for enhancing the shopping experience by supporting operational activities, ensuring timely order fulfillment, and providing excellent customer service.
Consumer GoodsFashionRetail
Responsibilities
Greet customers, answer their questions, and provide assistance in a friendly and professional manner. Ensure a positive shopping experience by addressing customer concerns and resolving issues promptly
Monitor alerts to ensure Ready on Time completion of Buy Online Pickup In-Store (BOPS) orders. During peak times, conduct customer pick-up including retrieving the orders from our back-of-house storage and delivering them curbside to the customer
Select merchandise from the selling floor and apply packing policies & techniques to ensure every customer receives his/her package in good condition; process shippable returns and abandoned in store pickup orders
Assist other teams as needed in areas such as unloading and processing new merchandise based on its type, size, or category
Work with other team members to achieve department goals and maintain a positive work environment. Communicate effectively with colleagues and supervisors, sharing feedback, ideas, and concerns
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Qualification
Required
Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Enjoy meeting people, learning about them, and sharing information
Ability to communicate and share information with diverse groups of customers and peers
Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
You can handle electronic devices with no problem
Must be able to: Understand and communicate effectively with customers, co-workers, and supervisors
Read and understand employment policies and safety rules/procedures in English
This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
Involves standing for at least two consecutive hours, lifting at least 50lbs., stooping, kneeling, crouching, and climbing ladders
Reaching, including above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions
Preferred
No Education or Experience Required
Benefits
Comprehensive health and wellness coverage
401(k) match to invest in your future
Paid time off
Eight paid holidays
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Company
Macy's
Macy's is America’s store for life. The largest retail brand of Macy's, Inc.
Founded in 1858
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Bobby Amirshahi
Senior Vice President, Corporate Communications + Public Affairs
Michael Krans
VP of media network
Recent News
2026-01-23
2026-01-17
2026-01-17
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