Healthcare Customer Service Representative jobs in United States
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Tews Company · 2 days ago

Healthcare Customer Service Representative

positionDeLand, FL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$18/hr - $19.50/hr

Tews Company is a national healthcare company seeking a dedicated Medical Equipment and Customer Service Representative to join their team. This role involves equipment delivery and setup, along with providing exceptional customer service to assist patients with medical equipment and supplies.

ConsultingHuman ResourcesRecruitingStaffing Agency
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Growth Opportunities

Responsibilities

Provide clear instructions to patients and caregivers on equipment usage and care
Handle customer inquiries and process necessary paperwork
Verify Medicare/Medicaid, and private insurance coverage information
Assist with intake processes, including data entry and file preparation
Perform minor equipment troubleshooting and repairs as needed
Able to multitask and handle large call volume

Qualification

Medical equipment experienceCustomer service experienceMedical terminologyMicrosoft applicationsMathematical calculationsEffective communicationProblem-solving skillsTime-management skillsOrganizational skills

Required

High school diploma or GED equivalent
Valid driver's license with a clean driving record

Preferred

Experience with medical equipment or in healthcare-related roles
Familiarity with medical terminology
Experience with customer service and office settings

Company

Tews Company

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Tews Company is one of the locally owned recruiting and placement firms that focus on the accounting, administrative and IT sectors.
dateFounded in 1995
location
Orlando, Florida, USA
people-size51-200 employees
web-link
https://tewscompany.com/

Funding

Current Stage
Growth Stage

Leadership Team

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Missy Wilson
Vice President / CFO
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Company data provided by crunchbase