Serve You Rx · 3 hours ago
Business Analyst II
United States
Full-time
Remote
Senior Level
5+ years expServe You Rx is a full-service pharmacy benefit manager (PBM) seeking a Business Analyst II. The Business Analyst is responsible for planning and leading business, operational, IT, and financial projects while identifying and documenting business needs and requirements.
ConsultingHealth CarePharmaceutical
Responsibilities
Predict emerging customer needs and develop innovative solutions in collaboration with key partners such as operations and IT
Manage and lead a variety of operational, systems and technology projects. Work with end-users to determine business requirements and ensure that information systems support business needs. Recommend new systems and enhancements
Coordinate requirements gathering with users (internal, external) to define and develop new business applications and updates to existing applications, document the requirements and process flow for use by those teams
Solve unique and complex problems with broad impact, along with translating highly complex concepts in ways that can be understood by a variety of audiences
Identify and plan project schedules including project milestones/phases. Lead the formation of Project Team, including Executive Sponsor, Steering Committee and Work Group
Influence leadership to adopt new ideas, products and/or approaches
Monitor project progress by tracking activity, resolving problems, publishing progress reports
Coordinate maintenance and support of existing applications including direct end user support, testing, and verification of bugs, managing bug fixes, updating training materials, retraining, identifying, and defining enhancements end user customer demonstrations and end user customer training
As part of overall process improvement, works with user groups to develop end to end process maps, define application requirements, new work standard procedures to support new process which can increase productivity. Ensure compliance with internal control policies and procedures
Mentor and assist in training other team members who are part of the team. May direct the work of other lower level professionals or manage processes and programs
Complete other duties as assigned
Qualification
Required
Bachelor's degree in Computer Science, Business, Accounting, or Finance or equivalent experience required
Minimum of five years of previous business analysis and/or related information technology experience and project related experience with a focus on leading/driving projects
Preferred
Previous experience in Pharmacy, Pharmacy Benefit Management, Healthcare, Claims or Payment Integrity experience preferred
Project Management Certification preferred
Benefits
Medical (HMO and PPO)
Dental
Vision
401k
HSA
Identity theft and legal coverage
Pet insurance
Paid parental leave
18 days of paid time off in your first year
Company
Serve You Rx
Serve You Rx is a pharmacy solutions firm that provides consultation, drug management and clinical support.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Justin Jasniewski
Chief Executive Officer
Recent News
2025-10-17
HealthCareIT News
2025-06-18
2025-06-08
Company data provided by crunchbase