Premera Blue Cross · 3 hours ago
Forecasting Analyst
WA Other Telecommuter
Full-time
Onsite
Senior Level
$80K/yr - $130K/yr
5+ years expPremera Blue Cross is dedicated to improving customers' lives by transforming healthcare. The Forecasting Analyst will drive strategic planning and operational excellence within the claims center, utilizing data analysis to optimize staffing and support leadership decisions.
Cyber SecurityHealth CareInformation TechnologyInsurance
Responsibilities
Collaborate with company management to identify key business issues, outline strategic alternatives and recommend action plans to senior management
Develop analytical tools and models to support strategic business planning
Consult with customers on complex projects and identify financial impacts
Participate in strategic business planning and provide forecasting and analysis expertise
Measure and report on accuracy rates by month
Estimate the impact of future activity (system changes, process changes, training classes, communications, etc.) on contact handle time and volume projections
Examine historical data to recommend skill and staffing patterns based on daily statistics for hiring and training class assignments
Research, compile and maintain historical data required for management records and extensive analysis
Generate ad hoc reports to include trend analysis as requested by operations management
Provide budgeting figures to project skill and staffing needs in monthly and annual timeframes
Load and maintain corporate budget tool
Other duties as assigned
Qualification
Required
An Associates degree or relevant technical certification or two years of work experience (Required)
Five (5) years of relevant experience (Required)
Five (5) years of workforce management experience in a contact center environment
Preferred
Experience with Workforce Management software and/or experience in the healthcare field
Benefits
Medical, vision, and dental coverage with low employee premiums.
Voluntary benefit offerings, including pet insurance for paw parents.
Life and disability insurance.
Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service.
Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few.
Generous paid time off to reenergize.
Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees.
Employee recognition program to celebrate anniversaries, team accomplishments, and more.
Commuter perks make your trip to work less impactful on the environment and your wallet.
Free convenient on-site parking.
Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable.
Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more.
Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling.
Company
Premera Blue Cross
Premera is a leading health plan in the Pacific Northwest, providing comprehensive health benefits and tailored services.
1001-5000 employees
H1B Sponsorship
Premera Blue Cross has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (21)
2024 (29)
2023 (13)
2022 (25)
2021 (15)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Jeffrey Roe
President and Chief Executive Officer
Talha Ashraf
EVP and CFO
Recent News
2025-12-04
TechTarget
2025-10-31
Company data provided by crunchbase