Bright Horizons · 3 hours ago
Education and Development Department Administrator - Newton, MA
Newton Massachusetts 02459
Full-time
Onsite
Mid, Senior Level
$71K/yr - $80K/yr
5+ years expBright Horizons is a leading provider of early childhood education and care, and they are seeking an Education and Development Department Administrator to support their department leadership and oversee key functions. This role involves managing events, customer service, vendor relationships, and providing strategic administrative leadership to the Chief Academic Officer.
E-LearningEdTechEducationHealth Care
Responsibilities
Play a key role in end-to-end event planning and logistics for multiple Center Director (CD) and Regional Manager (RM) Summits each year, as well as external and sponsorship meetings and events
Direct and supervise assigned event staff from home team department
Oversee assignments, logistics, support preparation, and onsite support for event guests and senior leaders
Plan and execute department meetings, including creating agendas, sending invitations, organizing contributors, and ensuring high-quality execution
Own department wide customer service One Support functions and processes, organizing other team member’s responsibilities, tracking timelines and completions, ensuring high-level of customer service. Providing analysis and reporting on trends and performance, and making recommendations for process and product improvements
Manage vendors and SLAs, monitor real-time issue resolution, and measure outcomes (feedback, engagement, budget variance) to drive continuous improvement
Manage department-wide contracts process, including working with vendors, partnering with internal departments, tracking contract details and timelines, ensuring deliverables, and executing payments
Manage PO/invoicing process for department liaising with procurement, legal, and accounts payable
Contribute to department roadmap execution, following up on timelines and deliverables. Create communication protocols to ensure timely updates and transparency across the department
Play a key role in the development, coordination, and scheduling of PR, speaking engagements, and publications for internal and external audiences. Research, draft, and edit documents
Maintain and optimize shared resources, drives, and collaboration spaces to serve as effective information and connection tools for the department
Manage and ensure department members have the tools, technology, and resources needed to organize, collaborate, and meet annual objectives
Lead department engagement, appreciation, and performance activities, processes, and schedules. Coordinate and direct department committees ensuring compliance with policies and expectations
Proactively anticipate CAO needs, provide insights, and execute tasks that advance key priorities and organizational objectives. Handle sensitive information with the highest level of discretion
Manage CAO calendar, prioritize meetings, and coordinate complex travel and event logistics
Screen and prioritize communications, exercising discretion in responding on behalf of leadership
Contribute to strategic financial management of department
Contribute to or lead special projects, as assigned
Qualification
Required
Associate Degree in Early Childhood Education or related education field Required. An additional 5 years of relevant experience would be considered in lieu of the degree being related to early childhood education or education
5 years Supporting a large department or organization that includes managing multiple tasks and responsibilities, including, but not limited to finances Required
Up to 30% travel
Preferred
Bachelor's Degree in Early Childhood Education or related education field - Preferred
3 years End-to-end event planning and ability to work within an established budget - Preferred
Intermediate to advanced MSOffice Skills
Experience supporting employees in multiple states in a national organization
Skilled at understanding complex requirements and various state regulations
Preferred experience in early childhood education, particularly in childcare programs or early care and learning centers
Digital literacy and comfort with learning new technical systems and skills
Writing and editing skills, including speeches and presentation
Ability to anticipate needs, risks, and opportunities
Highly organized and detail-oriented; reliable follow-through
Creates systems and uses tools to function with and increase efficiency and effectiveness
Proactive problem-solving, solution-oriented
Event and meeting management experience
Benefits
Medical, dental, and vision insurance
Paid vacation, sick, holiday, and parental bonding leave
401(k) retirement plan
Long-term and short-term disability insurance
Life insurance
Money-saving discounts and financial planning tools
Tuition assistance and education coaching
Caregiving support and resources for the children and adults in your family
Company
Bright Horizons
Bright Horizons provides education and child care to fit the way people learn, live and work today.
10001+ employees
H1B Sponsorship
Bright Horizons has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (20)
2024 (21)
2023 (26)
2022 (39)
2021 (18)
2020 (21)
Funding
Current Stage
Public CompanyTotal Funding
$1.43B2025-08-21Post Ipo Debt· $450M
2018-03-26Post Ipo Secondary· $390.88M
2017-11-09Post Ipo Secondary· $262.5M
Leadership Team
Kara Conley
Senior Director, Care Advantage Program Management
Recent News
2025-11-12
Business Wire
2025-11-05
MarketScreener
2025-10-31
Company data provided by crunchbase