M&K Truck Centers · 1 day ago
Parts Counter Representative
Des Plaines, IL
Full-time
Onsite
Entry Level
$26/hr - $38/hr
1+ years expM&K Truck Centers is seeking a Parts Counter Salesperson to provide exceptional customer service and manage the sale and distribution of heavy-duty truck parts. The role involves identifying replacement parts, processing orders, and maintaining inventory levels to ensure customer satisfaction.
AutomotiveSports
Hiring Manager
Katie Denhof
Responsibilities
Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing
Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements
Efficiently process telephone orders for Mack and Volvo truck parts
Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts
Handle payments and obtain credit authorizations as necessary
Conduct regular inventory checks to maintain accurate stock levels in the parts counter
Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction
Inspect returned parts for defects and facilitate exchanges or refunds as needed
Organize and label parts in the warehouse according to established systems for easy retrieval
Catalog and categorize parts to ensure proper placement on the stock shelves
Qualification
Required
Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts
Strong ability to read and comprehend instructions and information
Excellent communication skills to assist customers effectively at the parts counter
Willingness to learn the dealership's computer system through training
Maintain a professional appearance and demeanor
Preferred
Experience with Volvo, Mack Isuzu, Hino parts is a plus
Familiarity with CDK software is a plus
Benefits
Competitive salary and benefits package.
Opportunities for professional development and growth.
A supportive and dynamic work environment.
Company
M&K Truck Centers
M&K Truck Centers is a transportation company that provides trucks, trailers, and luxury sports coaches.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
R
Ron Meyering
CEO
Recent News
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