Account Manager jobs in United States
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Bloomerang · 1 day ago

Account Manager

Bloomerang is a company dedicated to empowering nonprofits through innovative technology and support. As an Account Manager, you will be responsible for driving business growth within existing accounts by identifying upsell opportunities and managing client relationships to ensure their success with Bloomerang's SaaS solutions.

CRMNon ProfitSoftware
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Work & Life Balance
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Responsibilities

Own and manage the full expansion sales cycle, from prospecting within our existing client base to closing new opportunities and driving repeat purchases
Identify and qualify upsell opportunities within the existing client base
Provide tailored solutions and product demonstrations to clients, addressing their specific needs
Respond promptly to inbound leads and inquiries from potential clients and uncover expansion opportunities from those leads
Actively prospect into assigned accounts, identifying decision-makers and engaging them in strategic discussions to introduce additional solutions
Qualify leads based on budget, authority, need, and timeline (BANT criteria)
Drive outbound outreach to engage existing customers in expansion conversations, setting discovery meetings and leading consultative sales discussions
Develop and maintain a pipeline of sales prospects and opportunities
Stay up-to-date on the features and benefits of our SaaS products
Effectively communicate the value proposition of our solutions to clients and leads
Stay informed about the latest technology and SaaS developments
Be proficient in using relevant software and tools to effectively communicate and demonstrate our products

Qualification

Sales cycle managementRelationship managementSaaS solutionsCommunication skillsOrganizational skillsProactive attitudeClient satisfactionAdaptabilityLearning ability

Required

Strong verbal and written communication skills are vital for effectively conveying product benefits, building relationships, and responding to client inquiries
Excellent organizational skills are needed to manage leads, track client interactions, and ensure timely follow-ups
The ability to quickly learn about new SaaS products, adapt to a fast-paced environment, and respond to evolving client needs is crucial
Relationship management experience and a disciplined approach along with the demonstrated ability to manage the entire sales cycle, (including prospecting and expansion) is required
A positive and proactive attitude is crucial to ensuring client satisfaction, paired with a results-driven mindset
A highly motivated and tech-savvy individual who possesses strong communication skills and thrives in a fast-paced environment
Adaptability, openness to learning, drive, and the ability to build strong relationships will be paramount in this role

Preferred

Nonprofit experience

Benefits

Health + Wellness
Time Off
401k
Equipment

Company

Bloomerang

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Bloomerang is the Giving Platform built for purpose, trusted by 24,000+ nonprofits to raise more funds, retain more supporters, and create lasting change.

Funding

Current Stage
Growth Stage
Total Funding
$33.93M
Key Investors
Warburg PincusCIBCJMI Equity
2024-02-08Private Equity
2021-02-10Debt Financing· $33M
2020-09-17Series Unknown

Leadership Team

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Dennis Fois
Chief Executive Officer
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Steve Isom
Chief Financial Officer
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Company data provided by crunchbase