Unstructured · 4 hours ago
Forward Deployed Engineer
United States
Full-time
Remote
Senior Level
5+ years expUnstructured is a company focused on harnessing the power of unstructured data and AI, and they are seeking an experienced Forward Deployed Engineer to assist commercial customers in their transition from purchase to production. The role involves leading high-impact deployments, designing scalable architectures, and ensuring customer success with the platform.
Artificial Intelligence (AI)Machine LearningNatural Language ProcessingOpen Source
Responsibilities
Lead High-Impact Deployments
Design and deliver secure, scalable post-sales implementations for commercial customers—across AWS, GCP, and Azure
Be the Trusted Technical Partner
Guide customers through architecture, integration, optimization, and tuning—especially around AI/LLM and RAG use cases
Build the Toolkits That Scale
Create reference architectures, onboarding guides, and playbooks that reduce time-to-value and accelerate adoption
Drive Technical Success
Run enablement sessions, whiteboarding workshops, and POCs to maximize customer value and foster long-term partnerships
Troubleshoot the Hard Stuff
Solve complex infrastructure and data pipeline issues—ensuring stability, observability, and high performance
Shape the Product
Feed customer insights directly to Product & Engineering to shape our roadmap and improve enterprise capabilities
Qualification
Required
5+ years of experience in post-sales engineering, solutions architecture, or technical consulting
Deep experience with cloud-native architectures (AWS, Azure, GCP), containers (Docker, Kubernetes), and IaC tools
Strong hands-on Python skills for scripting, API integration, and automation
Proven success leading enterprise-scale deployments and solving real customer problems with technical precision
Excellent communicator—you simplify the complex and build trust across both engineering and business audiences
Comfort navigating ambiguity and speed—especially in startup or high-growth environments
Willing to travel up to 20%
Preferred
Experience delivering or optimizing RAG pipelines, vector databases, or LLM-based applications
Knowledge of DevSecOps best practices and commercial security/compliance frameworks (SOC 2, ISO 27001)
Familiarity with both pre-sales and post-sales solutioning across AI/ML workflows
Startup DNA - you move fast, stay scrappy, and take ownership end-to-end
Benefits
Competitive salary
Full health benefits
Equity
Parental leave
Company
Unstructured
At Unstructured, we're on a mission to give organizations access to all their data.
11-50 employees
H1B Sponsorship
Unstructured has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
Funding
Current Stage
Growth StageTotal Funding
$65MKey Investors
Menlo VenturesBain Capital Ventures
2024-03-14Series B· $40M
2023-07-19Series A· $25M
2023-07-19Seed
Leadership Team
Brian S. Raymond
Founder/CEO
Drew Messersmith
Vice President of Commercial Sales & Partnerships
Recent News
Dynamic Business
2026-01-22
Company data provided by crunchbase