My Utilities · 2 hours ago
Order Processing Coordinator
Dallas, TX
Full-time
Onsite
Entry, Mid Level
$45K/yr - $45K/yr
1+ years expMyUtilities is a company that simplifies the process of setting up essential utility services for customers. They are seeking a detail-oriented Order Processing Coordinator to manage service orders, troubleshoot issues, and ensure effective communication between internal teams and customers.
Customer ServiceShopping
Responsibilities
Process and admin-driven: Administrative professional skilled in structured order processing, documentation, and procedure compliance to support accurate and timely operations
Customer-Centric: You respond to questions and concerns with professionalism, urgency, and clarity
Tech-Savvy: You navigate platforms and tools with confidence and troubleshoot technical issues as needed
Organized: You stay on top of multiple open tasks, prioritize effectively, and document everything clearly
Collaborative: You work closely with sales agents and partners to support customers and resolve order issues
Detail-Oriented: You double-check your work and take pride in delivering error-free results
Reliable: You show up on time, meet expectations, and contribute to a consistent, dependable team environment
Focused: You enjoy routine and gain satisfaction from completing structured tasks with excellence
Qualification
Required
You are dependable, organized, and service-driven
1-5 years of experience in customer service, administrative support, or order fulfillment
Excellent written and verbal communication skills; comfortable on phone calls and emails
A multitasker who thrives in a fast-paced, high-volume setting
Technically proficient—you learn systems quickly and navigate web-based tools with ease
Self-motivated and able to meet deadlines without constant supervision
You enjoy consistency in your workday and excel at following processes
Demonstrates alignment with company core values: Others-Focused, Grit, Integrity, and Excellence
You take ownership and communicate clearly with teammates to ensure smooth collaboration
Must be tech-savvy, quick to learn new tools, and confident navigating browsers and systems
Must be able to manage multiple tasks and requests at once
Looking for a consistent workflow and stable role
Benefits
Paid Time Off (PTO) and paid holidays
Health, Dental, and Vision Insurance
Company
My Utilities
My Utilities offers the service of shopping and connecting customers' utilities.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$0.75M2015-01-05Seed· $0.75M
Leadership Team
Murrey McKee
Founder & CEO
Stephen Franke
Co-Founder
Recent News
2025-05-07
2024-02-24
Company data provided by crunchbase