Metris Global · 2 weeks ago
Operations Specialist Instructor - CA
Metris Global is a certified Service-Disabled Veteran-Owned Small Business dedicated to helping government identify and solve problems. The Operations Specialist Instructor will provide instruction in land-based operations, including Search and Rescue and Command Center Operations, while managing classroom performance and maintaining quality standards.
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Responsibilities
Responsible for instruction on Command Center missions to include search and rescue, marine safety, aids to navigation, ice operations, marine environmental protection/response, enforcement of laws and treaties, ports, waterways, and coastal security, risk management, and other objectives as they pertain to U.S. Coast Guard Command Center operations
Other duties as assigned
Responsible for successful classroom management and oversight to include associated quality, student, classroom, time, and other supervisory aspects of performance related to job responsibilities
Achieves client-established quality objectives for instruction and classroom management
Includes but is not limited to: Quality instructor performance capable of ascertaining the level of the class’s knowledge and teaching at the appropriate level
Capable of controlling the discipline of the class
Demonstrates a high level of professional management in performing training activities and facilitating classroom environments all times
Maintains regular class schedule
Always adheres to a zero-tolerance policy of inappropriate language
Class schedule is managed in accordance with course curriculum outlines
Manages a safe, comfortable training environment, ensures sufficient materials are available, and resolves disruptive student behavior
The Site Lead will establish performance metrics for the Operations Specialist Instructor within the first thirty (30) days of employment
Accomplish a rating of satisfactory or above on 80% of the course evaluations following each course convening
Follows guidance in instructional materials 100% of the time
Accomplishes a rating of “demonstrated competency” or better on the Coast Guard Instructor Feedback Form as measured annually
Receives no measure less than “3” on a scale of “5” for each of the 14 assigned instructor competencies
Demonstrates effective communication, collaboration, and teamwork with all Government and Contract team members
Completed and delivered tasks and work products shall be in conformance to the USCG Training System Standard Operating Procedures, timely, complete, and documentation shall, upon final acceptance, be free from technical or typographical errors 90% of the time
Qualification
Required
Two (2) years' experience as a primary classroom instructor
Three (3) years' experience in the Command, Control, and Communications field including: Proper handling of sensitive and classified material and spaces, Configuration of voice circuits, Radio operating procedures, Coast Guard mission areas, Policy and operations of Coast Guard C3 equipment; basic understanding of geo-location coordinates, Managing and coordinating resources during a search and rescue (SAR) case prosecution, Specific duties in a Combat Information Center (CIC) environment, Configuring and operating specific C4I systems, Tracking and displaying contacts on RADAR systems, Production and execution of situation reports and communications plans, Provide accurate shipping and navigation picture, Policy and operations of Coast Guard C3 equipment, Understanding of geo-location coordinates
Preferred
At least 5 years of rated/commissioned operational experience as a qualified CIC Watch Supervisor and Operations Unit Controller in the U.S. Coast Guard or equivalent in the U.S. Navy
Benefits
401(k)
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid time off
Paid sick time
12 paid holidays