Customer Service Representative jobs in United States
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Nesco Resource · 5 hours ago

Customer Service Representative

positionColumbus, OH
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Nesco Resource is seeking a Small Engine and Parts Customer Support Representative to provide high-quality customer support via phone. The role involves answering customer inquiries, identifying parts, processing warranty claims, and documenting customer issues.

ConsultingHuman ResourcesStaffing Agency

Responsibilities

Provide superior customer service
Answer customer questions on repair and service of units
Identify parts via part breakdown or customer description
Ability to learn and address customer issues with small engines and generators
Process Warranty claims and customer orders
Document customer issues and follow up with customers if needed

Qualification

Customer service experienceSmall engine experienceAutomotive experienceElectrical backgroundProduct knowledgeTeam player

Required

Customer service experience
Small engine or automotive experience
Consistent work history
Display extensive product knowledge
MUST HAVE recent call center exp within the last year
High school diploma

Preferred

Electrical Background a plus

Benefits

Strong benefits
Competitive pay
Casual atmosphere

Company

Nesco Resource

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Nesco Resource s an Staffing and Recruiting firm.
dateFounded in 1956
location
Cuyahoga Falls, Ohio, USA
people-size501-1000 employees
web-link
http://www.nescoresource.com

Funding

Current Stage
Late Stage

Leadership Team

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Michael McDonald
Executive Vice President of Finance and Chief Accounting Officer
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