Spark · 2 weeks ago
Director, Digital Client Solutions Architecture
United States
Full-time
Remote
Director/Executive
$180K/yr - $200K/yrSpark is seeking a Director, Digital Client Solutions Architecture to join their team as a senior, client-facing leader at the intersection of technology, strategy, and delivery. This role involves partnering with clients to understand their business objectives, shaping solution strategies, and guiding the design and implementation of scalable Airtable solutions.
AdvertisingBrand MarketingCreative AgencyMarketing
Responsibilities
Client Strategy and Relationship Leadership: Act as a senior, client-facing leader and trusted advisor, partnering with stakeholders to understand business goals, operational challenges, and growth priorities. Build strong, long-term relationships by advising on best practices and aligning solutions to client strategy
Solution Strategy and Architecture: Architect simple, scalable, efficient, and innovative Airtable and no-code solutions tailored to client needs. Define solution roadmaps and guide the evolution of client platforms as their businesses grow
Design, Build, and Delivery Oversight: Oversee and understand the design and implementation of workflows, databases, automations, and appropriate system-to-system integrations. Remain hands-on where appropriate while delegating execution to other builders and ensuring quality, performance, and maintainability
Customization and Automation: Guide the development of automations, scripts, and third-party integrations that enhance client operations, efficiency, and reporting capabilities
New Business and Account Growth Support: Support new business development and account expansion by contributing to solution design, scoping, and technical input during sales and renewal conversations
Coaching and Enablement: Coach and mentor clients to become confident “citizen developers,” enabling them to independently manage and extend their Airtable solutions. Counsel and advise internal Spark team members to promote best practices, shared knowledge, and reusable templates and workflows
Security and Governance: Ensure Airtable configurations are secure and compliant with internal policies and external regulations. Serve as a guardian of client data by identifying potential risks, escalating issues, and following established protocols
Spark Support Engagement: Ensure smooth transition of Airtable solutions to Spark support teams, enabling ongoing maintenance, access control management, troubleshooting, and data integrity checks. Act as an escalation point for complex or high-risk issues as needed
Qualification
Required
Experience in a Manager, Senior Manager, or Director-level role delivering client-facing technology or digital solutions
Demonstrated experience advising clients on technology solutions, including solution design, delivery leadership, and relationship management
Experience identifying, shaping, or supporting new business opportunities, including contributing to sales conversations and account growth
Hands-on experience with Airtable or comparable no-code / low-code platforms, with the ability to deepen technical expertise as needed
Proven ability to build trust and manage senior client relationships effectively
Experience coaching or mentoring clients or teams to become independent users of digital platforms, with a focus on enablement and adoption
Strong communication skills, with the ability to translate complex technical concepts into clear business value for both technical and non-technical stakeholders
Ability to manage multiple client engagements simultaneously, prioritizing effectively and ensuring high-quality delivery
Degree in Computer Science, Information Technology, Business Administration, or a related field, or equivalent work experience
Required: Airtable Admin and Builder certifications, 2+ years of advanced Airtable experience and exposure
Preferred
Experience working with Marketing and Communications teams and other AI / no-code development platforms
Benefits
Healthcare Benefits: Comprehensive medical, dental, and vision insurance options; available for opt-in 30 days after your start date.
Flexible Spending: Access to a medical and childcare Flexible Spending Account (FSA) for tax-free allocation towards related expenses.
Time Off: Vacation time accrual per employee handbook, subject to an annual accrual cap.
Retirement Plan: Payroll contribution opportunities to our company 401(k) plan, including a company contribution of up to 3% of your salary yearly.
Disability + Life Insurance Benefits: Company-covered short- and long-term disability, along with a personal life insurance policy.
Assets: Necessary technology and equipment (which may include, but are not limited to: laptop, mouse, phone, software, etc.) will be provided.
Company
Spark
Spark is a creative production agency purpose-built for global brands with complex content needs.
Founded in 1968
51-200 employees
H1B Sponsorship
Spark has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Growth StageLeadership Team
John Barker
Chief Growth Officer
Recent News
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