Norwegian Cruise Line Holdings Ltd. · 5 hours ago
Business Development Manager Retail
Greater Phoenix Area
Full-time
Onsite
Mid Level
3+ years expNorwegian Cruise Line Holdings Ltd. is seeking a Business Development Manager Retail to develop and maintain travel agency relationships within the retail sales channel. The role involves maximizing revenue, implementing marketing programs, and conducting training to support agency growth in the assigned territory.
TourismTransportationTravel
Responsibilities
Maximize revenue and occupancy production in the designated accounts within the territory
Source for new revenue opportunities and methods within assigned accounts including groups, FIT and New to Brand Sales to achieve established sales goals
Retain and manage business relationships for each travel agency and develop a personalized approach to help maximize agencies' profits. Generate ideas and strategies to actively participate in travel agency growth
Assist with the development and implementation of an annual territory sales plan to ensure achievement of assigned goals
Review sales plan, accounts, promotional efforts and ROI quarterly with VP, Retail Sales to determine success; make adjustment to plan accordingly
Create and execute promotional programs; provide promotional materials for agency partners
Fully own the account relationship by facilitating their growth and resolving any challenges that arise
Complete weekly sales activity report in SalesForce, providing insightful competitive information for management
Conduct seminars, familiarization cruises, cruise events, trade and consumer shows, etc. as needed
Remain current on corporate information, policies, procedures, sales and marketing programs
Perform other job-related functions as assigned
Qualification
Required
Bachelor's Degree in Business Administration, Marketing or related field of study; or any equivalent combination of relevant background and/or sales experience
Minimum 3 years sales experience, preferably in the travel industry
Strong knowledge of Microsoft Office Suite, including intermediate-level skills in Excel, Outlook, Word, PowerPoint, Teams, and OneNote
Knowledge of or ability with Salesforce.com or related CRM and e‑commerce channels
Working knowledge of Zoom, GoToMeeting, WebEx, or other virtual platforms
Ability to build personal credibility through solid product knowledge, services, procedures, consistent follow‑through, and problem‑solving skills
Proven ability to implement contracts using superior negotiation and presentation skills
Creative ability to develop a personal brand for selling unique cruise vacations and building relationships within assigned territories
Ability to adapt to a quickly changing sales environment and shift priorities per business or territory demands
Planning skills for developing a sales strategy for the assigned territory
Interpersonal skills to work effectively in a team-based environment
Effective time‑management skills to work independently and meet sales goals
Customer‑centric skills to foster and maintain business relationships and drive results
Excellent verbal and written communication skills
Ability to travel 25% of the time within field sales territory, hold a valid state driver's license, and maintain a clean driving record
Ability to work evenings and/or weekends
Ability to bend and lift up to 30 lbs. to pack and transport marketing collateral to travel agents, with reasonable accommodation
Ability to stand for long periods for presentations and provide walking tours for clients onboard vessels, with reasonable accommodation
Company
Norwegian Cruise Line Holdings Ltd.
Norwegian Cruise Line Holdings Ltd.
10001+ employees
H1B Sponsorship
Norwegian Cruise Line Holdings Ltd. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (3)
2023 (6)
2022 (7)
2021 (9)
2020 (4)
Funding
Current Stage
Public CompanyTotal Funding
$9.26BKey Investors
L CattertonApollo
2025-09-09Post Ipo Equity· $81.29M
2025-09-08Post Ipo Debt· $1.3B
2025-06-26Post Ipo Debt· $786M
Leadership Team
Harry Sommer
President and CEO
Patrik Dahlgren
Executive Vice President Vessel Operations
Recent News
2026-01-22
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-20
The Orlando Sentinel
2026-01-17
Company data provided by crunchbase