INDECOMM · 3 hours ago
Document Control Supervisor - Mortgage
Indecomm is an Equal Employment Opportunity Employer, and they are seeking a Document Control Supervisor to oversee the review and management of final mortgage loan documents. This role requires strong organizational skills and the ability to lead a team while ensuring accuracy and compliance in a fast-paced environment.
ComplianceConsultingFinancial ServicesOutsourcingRisk Management
Responsibilities
Conduct monthly partnership calls via Teams with clients, including PowerPoint presentations on workflow
Analyze client pipelines to ensure quality and accuracy in meeting contractual SLAs
Collaborate with IT on client requests and development projects
Supervise and coordinate daily operations for trailing/final document processing
Review and inspect all final loan documents for accuracy and completeness within designated timelines
Capture required data elements in applications and ensured proper documentation in the system
Monitor and manage reports to track outstanding documents and resolve exceptions promptly
Communicate with internal teams, lenders, and title companies via email or phone to follow up on pending documents
Ensure timely check-in, filing, and shipment of documents to their final destination
Train and mentor team members on best practices and compliance requirements
Maintain adherence to company policies, industry regulations, and client service level agreements (SLAs)
Qualification
Required
Strong organizational skills
Attention to detail
Ability to lead a team in a fast-paced environment
Exceptional quality standards
Experience in overseeing the review, processing, and management of final mortgage loan documents
Ability to conduct monthly partnership calls via Teams with clients
Experience in analyzing client pipelines to ensure quality and accuracy in meeting contractual SLAs
Collaboration skills with IT on client requests and development projects
Supervisory experience in coordinating daily operations for trailing/final document processing
Experience in reviewing and inspecting final loan documents for accuracy and completeness
Ability to capture required data elements in applications and ensure proper documentation in the system
Experience in monitoring and managing reports to track outstanding documents and resolve exceptions
Strong communication skills to interact with internal teams, lenders, and title companies
Experience in ensuring timely check-in, filing, and shipment of documents
Experience in training and mentoring team members on best practices and compliance requirements
Knowledge of company policies, industry regulations, and client service level agreements (SLAs)
Company
INDECOMM
Indecomm offers outsourcing, consulting, loans, financial, automation, project managment and mortgage services.
Funding
Current Stage
Late StageLeadership Team
Recent News
HousingWire.com
2025-10-21
2025-01-31
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