Ideal Market · 1 week ago
Assistant Manager Ideal Market Bilingual (Englis/Spanish)
Gretna, LA
Full-time
Onsite
Mid LevelIdeal Market is seeking an Assistant Manager who will support the Store Manager in enforcing store rules and policies. The role involves overseeing daily operations, handling customer complaints, and ensuring excellent service while contributing to the overall performance of the store.
E-CommerceFood and Beverage
Responsibilities
Assist the Store Manager in planning and implementing strategies to attract customers
Assist the Store Manager in day-to-day customer service operations (e.g., sales, ordering, and payment processes)
Track progress on weekly, monthly, quarterly, and yearly goals
Monitor and maintain store inventory for all departments
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to do their best and spot opportunities for growth
Oversee operating costs, budgets, and retail resources
Suggest sales training programs and techniques
Comply with all established company policies and processes
Analyze consumer behavior and adjust product positioning
Organize product demonstrations, drive sales, create displays, etc
Manage customer complaints and ensure excellent service is provided
Research emerging products and use the information to update store merchandise
Create reports, analyze, and interpret data, such as revenue, expenses, and competition
Perform periodic audits to ensure that the store is in proper operation and presentable
Ensure that all employees adhere to company policies and guidelines
Walk the store constantly and ensure that established procedures are being followed and key products are always available (carne asada, roast chicken, rotisserie chicken, sauces, pork rinds, etc.)
Act as a representative of Ideal Market and be an example to our staff
Other tasks as needed
Qualification
Required
Bilingual in English and Spanish
Experience in customer service and sales
Ability to handle customer complaints
Experience in inventory control
Ability to evaluate employee performance
Experience in supervising and motivating staff
Knowledge of operating costs and budgets
Ability to analyze consumer behavior
Experience in creating reports and analyzing data
Ability to perform periodic audits
Knowledge of company policies and procedures
Ability to walk the store and ensure procedures are followed
Company
Ideal Market
Ideal Market is an online marketplace that offers groceries.
Founded in 2000
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase