Day By Day Nursing Services · 1 day ago
Administrative Assistant (Part-Time/Full-Time, In-Office)
Seattle, United States
Full-time, Part-time
Onsite
Mid Level
$21/hr - $25/hr
3+ years expDay By Day Nursing Services is seeking a reliable and detail-oriented Administrative Assistant to support our in-office operations. This role is ideal for someone who enjoys structured administrative work and is passionate about supporting a home care organization committed to high-quality client and caregiver services.
Hospital & Health Care
Responsibilities
Manage the coordination of all incoming and outgoing clientele, offering a professional greeting and providing assistance with any inquiries or concerns they may present
Provide in-office administrative support, including managing paperwork, organizing files, and maintaining office supplies to ensure efficiency and organization. This encompasses prioritizing and resolving issues
Planning and implementing special occasions such as holiday and summer gatherings
Maintain accurate, up-to-date client and employee files, including care plans, emergency contacts, and personal information. This includes profile creation, data entry for care plans, emergency contacts, and personal information, ensuring all records are accurate and current
Organize and manage physical and digital records in compliance with company and regulatory standards
Key responsibilities include managing client invoices, aiding in billing rate renewals, and reviewing new client rates
Assist recruitment process for new staff including the development and oversight of orientation
Participate in staff training and development
Update client and caregiver profiles to reflect changes in care needs, contact information, and billing details
Order new employee ID badges and process updates or replacements as needed
Helps build and maintain a culture where everyone is always looking for ways to get better
Maintains a working knowledge of all support staff responsibilities and provides coverage as needed
Qualification
Required
High school graduate or equivalent
At least three years of relevant experience with a proven track record of increasing responsibility; healthcare experience preferred
Communicate clearly, concisely, and professionally, both verbally (in person and on the phone) and in writing
Demonstrate strong active listening skills
Manage sensitive situations with discretion and maintain confidentiality
Provide timely, effective, and constructive feedback on staff performance
Show sensitivity and empathy, especially when working in an emotionally challenging environment
Thrive and perform effectively in a high-pressure, deadline-oriented, and complex healthcare setting
Prioritize work assignments and adjust tasks as necessary to meet evolving needs
Identify, triage, and resolve issues promptly and appropriately
Collect and analyze data to track performance and service metrics
Preferred
Healthcare experience preferred
Driver's License (Preferred)
Benefits
401(k)
Health insurance
Vision insurance
Dental insurance
Opportunities for advancement
Company
Day By Day Nursing Services
We provide private in-home healthcare services, covering the Greater Seattle Area and the Puget Sound.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase