Upstate Shredding · 22 hours ago
Customer Service Representative Part-Time
Rochester, NY
Part-time
Onsite
Entry Level
$18/hr - $18/hr
2+ years expUpstate Shredding is seeking a reliable and customer-focused Customer Service Representative to serve as a key point of contact at their recycling facility. The role involves supporting front-office operations, handling transaction processing, and ensuring a positive experience for customers and vendors.
Transportation/Trucking/Railroad
Responsibilities
Greet and assist customers and vendors in a courteous, professional manner
Process transactions, invoices, and documentation accurately and efficiently
Answer multi-line phones and respond to email inquiries
Coordinate with scale operators, truck drivers, and yard staff to support daily workflow
Maintain a clean, organized front desk and office environment
Assist with administrative tasks including filing, data entry, and scanning
Cross-train in other administrative roles for team support
Qualification
Required
Minimum 2 years of customer service or administrative experience
Strong communication, multitasking, and time management skills
High attention to detail and commitment to accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook)
Ability to work in a high-volume, fast-paced environment
High school diploma or GED required
Preferred
industrial or logistics setting preferred
Benefits
PTO
Team-oriented environment with training and growth opportunities
Company
Upstate Shredding
Weitsman Recycling - Upstate Shredding is a leading entity in the recycling and waste management industry, committed to environmental sustainability and effective resource recovery.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase